Application Support Analyst

10 октября 2026 г.

Удалённо

Middle

London

Indeed

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Описание

A leading UK financial services group is hiring an Application Support Analyst for its Technology Operations team supporting business-critical applications within Asset Management. The role combines hands-on technical investigation using SQL, databases and Java code reading with regular communication across the business. It is not a full-time development focus: the work centres on investigating incidents, resolving problems and improving established services while connecting legacy platforms with newer technology.

Обязанности

Experience supporting business-critical applications in a production environment
Investigating incidents using logs, SQL queries, stored procedures and existing application code
Diagnosing application, database, integration and service issues
Reading and debugging Java code to identify faults and potential improvements
Managing incidents, problems, requests and changes through agreed support processes
Communicating service impact, progress and expected resolution times to business stakeholders
Delivering practical fixes, enhancements and preventative improvements
Contributing to the modernisation of the application estate and adoption of newer tools

Требования

Strong SQL skills, including writing queries and understanding stored procedures
Working knowledge of Java with the ability to read, interpret and debug existing code
Knowledge of relational databases, ideally including Sybase
Understanding of incident, problem and change management processes
Clear communication skills and confidence explaining technical issues to varied audiences
A proactive approach, curiosity and willingness to learn unfamiliar systems and business processes
Relevant practical experience, a Computer Science degree or an equivalent qualification
Experience in financial services, asset management, OpenShift, JBoss, ServiceNow or an ITIL-aligned environment would be useful

Условия

Annual performance-related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan for permanent employees
At least 25 days holiday plus public holidays, 26 days after 2 years of service
Option to buy and sell holiday
Competitive family leave
Discounts on own products and at a range of high street stores and online
Flexible working options including part-time and job shares

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