Business Analyst - Salesforce - Business Line Solutions & Expertises - Ile De France

18 октября 2026 г.

Гибрид

Senior

Nanterre

Indeed

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Английский обязателен

Описание

A major European tech consulting group is hiring a Salesforce Business Analyst to support large national and international clients in their digital transformation. The role sits within the Salesforce practice and covers the full solution lifecycle: consulting, design, integration, evolution and operational maintenance. The analyst will formalize client business needs and help deliver tailored Salesforce solutions.

Обязанности

Gather, analyze and challenge clients' business needs
Facilitate functional and scoping workshops
Write functional specifications, user stories and expressions of needs
Contribute to the design of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, workflows, automations)
Collaborate closely with technical teams (Architects, Tech Leads, Salesforce developers)
Support functional acceptance and user validation phases
Participate in change management and adoption of Salesforce solutions
Occasional travel is expected within the framework of various projects

Требования

At least 5 years of experience in functional analysis on Salesforce projects
Degree from an engineering school or equivalent training
Good understanding of business processes and functional issues
Ability to analyze complex topics and make them accessible to various stakeholders
Rigorous, autonomous, with a good team spirit and ability to collaborate with business and technical teams
Good interpersonal skills and a real sense of customer service
Mastery of English in a professional context
Salesforce certifications appreciated (Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, Business Analyst)
Agile certifications (Scrum, SAFe) are appreciated

Условия

Permanent contract
Remote work agreement allowing telework up to 2 days per week depending on your missions
Interesting benefits package: mutual insurance, CSE, meal tickets, profit-sharing agreement, holiday and referral bonuses
Multiple career opportunities: more than 30 job families with many possible bridges
Several hundred trainings accessible autonomously via Sopra Steria Academy
Opportunity to get involved with an association through the citizen engagement platform
Opportunity to join the Tech'Me UP collective (training, conferences, tech watch and more)

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