Business Systems Analyst

15 октября 2026 г.

Гибрид

Middle

London

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Используется тайм-трекер

Описание

A full-time hybrid role in London within a People Technology team, supporting Workday Time Tracking and/or Absence Management modules through configuration, project delivery and Tier 1 production support. The analyst acts as subject-matter expert for how Time and Absence is configured in the Workday tenant, translating business needs into scalable configuration. The role reports to the Senior Manager, Workforce Management and partners with HR, Payroll and business stakeholders to keep the system reliable for employees and managers.

Обязанности

Own Workday Time and Absence configuration: gather and document requirements, configure Time Tracking and/or Absence Management, and support changes driven by new business needs, acquisitions or divestitures, and regulatory updates
Build and maintain functional designs and configuration workbooks; develop and execute unit, integration, regression and UAT test scripts; assess the impact of Workday's biannual releases
Work with HR, Payroll and business stakeholders to validate time and absence data feeds into pay calculations, and support integrations with workforce-management tools, time clocks, scheduling tools and absence vendors
Provide Tier 1 production support: triage and resolve tickets involving missed punches, incorrect accruals, calculation errors and approval-routing issues, escalating to Tier 2/3 or Workday support where needed
Respond to employee and manager questions, monitor ticket trends, identify root causes and recommend proactive configuration fixes or process improvements
Create and maintain end-user documentation, job aids and training materials, and maintain clear service levels for ticket response and resolution

Требования

Three or more years of hands-on Workday configuration experience in Time Tracking and/or Absence Management; Core HCM experience is a plus
Solid understanding of Workday business processes, security groups and calculated fields as they relate to Time Tracking and Absence
Experience gathering requirements, writing functional specifications and translating them into configuration
Experience designing and executing test scripts, coordinating UAT and completing regression testing
Strong troubleshooting skills across configuration, business-process logs and integration errors
Experience using a ticketing system such as Jira, and the ability to balance project priorities with production-support requests
Clear, confident communication skills with technical and non-technical stakeholders
Preferred experience includes Workday Time Tracking and/or Absence Management certification; experience with Legion, Calabrio, Deputy, time-clock/device integrations, third-party absence vendors, multi-country configurations or agile delivery

Условия

Full-time hybrid role based in London, England, UK
Reports to the Senior Manager, Workforce Management
Interview process typically includes 3-4 stages

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Business Systems Analyst

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