Fullstack Software Engineer (x/f/m)

20 октября 2026 г.

Удалённо

Senior

Europe

Описание

Alan, a prevention-insurance company serving 1M+ members, is hiring a Fullstack Software Engineer to join the product team building AI agents that resolve members' health-insurance questions instantly. The role focuses on shipping LLM-powered agents that reason over contracts and claims, take real actions, and interoperate with other AI agents across the company. The team already resolves over 50% of questions fully automatically and is pushing that number further, including AI phone support.

Гендерные маркеры в названии (x/f/m)

В соответствии с европейским законодательством о недискриминации вакансия открыта для всех кандидатов

Xиной пол

Fженский пол

Mмужской пол

Обязанности

Design and ship LLM-powered agents that understand a member request, reason over their contract, claims and history, and take real actions on their behalf
Build the tools, retrieval and context pipelines that give agents the right information at the right moment
Make agents interoperate with other AI agents across the company, handing off conversations and sharing context
Bring automated resolution to new channels, starting with AI phone support with real-time voice conversations
Own evaluation by building datasets, automated evals and quality monitoring before members see an agent
Measure and improve resolution rate, answer quality and member satisfaction in production, iterating on prompts, models and architecture
Work hand in hand with care experts and product to identify the next topics the AI can fully resolve
Influence product direction, mentor other engineers, and lead technical initiatives

Требования

5+ years building scalable software systems
Strong backend experience, Python is a plus
Hands-on experience building products with LLMs: agents, tool calling, RAG, prompt engineering, evaluation, ideally shipped to production
An evaluation mindset: knowing how to measure whether an AI system is actually good and how to make it better
Familiarity with React, Python/Flask, PostgreSQL stack is a plus, keen learners are welcome
Love turning complex problems into elegant solutions
Caring about the why behind what you build, not just the how
Staying on top of a fast-moving AI landscape and being pragmatic about what really works
Humble and still willing to grow no matter your seniority
Healthcare technology excites you and you understand insurance is about access to care

Условия

Remote work flexibility, though the team values in-person collaboration
You must be legally eligible to work in France, Belgium or Spain
Perks and benefits ensuring a stimulating and efficient environment
A strong culture with a set of cultural values guiding the approach to work
Deploy daily and distributed ownership: you build it, you own it

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Fullstack Software Engineer (x/f/m)

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