Itscm Manager

The IT Service Continuity Manager (ITSCM Manager) is responsible for safeguarding the continuity of critical IT services within the shared ICT service center. The role develops, implements and manages continuity strategies, plans and processes that ensure IT services are restored quickly and in a controlled way after a disruption. It serves as the connecting link between Service Delivery, Security, Functional Management, Service Management, external suppliers and the group's construction, infrastructure and technology companies, taking the lead during disruptions to ensure a structured recovery process.