Senior Agent Product Manager

15 октября 2026 г.

Удалённо

Senior

Amsterdam

Indeed

Описание

Altana is building an AI-powered product network for trusted trade, connecting governments and businesses across the global economy. The LSP Platform team builds products that let freight forwarders, customs brokers, carriers and 3PLs run on Altana's network. As Agent Product Manager you act as the product owner within strategic LSP accounts, working from their offices alongside brokers, compliance analysts, operations leads and IT teams. You partner with Technical Account Managers to define account strategy and roadmap, ensuring deployment, adoption and expansion.

Обязанности

Work onsite with customers, learning their business models, operations and relationships across forwarding, brokerage and carriage
Build a deep understanding of LSP business models and operations and turn that into clear product priorities
Set success metrics tied to customer impact such as fewer holds, faster clearance and lower compliance cost, and track progress
Obsess over the end-user experience of brokers, compliance analysts and operations teams working under time pressure
Work with Enterprise and Public Sector product teams so shipper, LSP and government data tell a coherent trusted story
Spend real time with customers through discovery, design partnerships, pilots and post-launch feedback
Write clear requirements engineers can build from and prototype with AI to test ideas before production code
Partner with Technical Account Managers to set the strategic direction and roadmap for each account
Define where the product fits in customer operations today and over the next 12 to 24 months

Требования

5+ years of product management experience, ideally on data-intensive, API-driven or workflow products for enterprise customers
Shipped B2B products that customers rely on
Comfortable with APIs, EDI, ETL/ELT, JSON and integration architecture, able to go deep with engineers and customer IT teams
Experience in a forward-deployed, solutions or customer-embedded product role at an enterprise software company
Track record of design partnerships, pilots or on-site discovery that led to measurable adoption and expansion
Experience building platform, API or integration products that fit into customers' existing systems
Comfort working with AI/ML-driven products, including turning complex model outputs into actionable decisions
Experience with products serving multiple stakeholders with competing incentives, such as marketplaces, networks or multi-party workflows
Able to thrive across cultures and time zones, operating independently while staying connected to the core team
Exposure to logistics, freight, customs, trade compliance or supply chain technology is a plus but not required

Условия

Role is based in Amsterdam with flexibility to travel onsite to customer locations
Employment contract will run through Deel while the company builds out its EU presence
Work involves significant time embedded at customer sites alongside their teams

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Senior Agent Product Manager

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