Senior Business Analyst

15 октября 2026 г.

Гибрид

Senior

Barcelona, Spain

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Английский обязателен

Описание

The company is hiring a Senior Engineer I, Services, E2E Solution Business Analyst within its digital department in Barcelona (Digital Hub, 450+ employees) to support the global transformation of the Services Business operating model, processes and digital capabilities across Offer, Pricing, Quotation and Execution. The role ensures convergence of country IT landscapes towards the target E2E Solution and keeps the feedback loop between countries and the platforms being built. The Services Transformation Program portfolio is expected to exceed 50 active projects per year, typically 10 to 20 per geography.

Обязанности

Ensure alignment between the digital solution delivered on the field and the platforms and interfaces being built
Ensure convergence of the country IT landscape towards the target E2E solution
Ensure the feedback loop from countries towards digital capabilities, platforms and interfaces
Support country deployments as the E2E Solution expertise role
Support as-is assessment and gap analysis between the current country IT and process landscape and the target one
Identify and work on gap resolution actions in close relationship with the Digital Deployment Leader
Propose functional and technical alternatives in terms of E2E Solution to manage country requests yet limit overall solution complexity and enhancements
Support digital troubleshooting to identify root cause and support the issue resolution pathway, leveraging Digital Capabilities and DTC teams if needed
Be the bridge between country requests and digital build, funnelling enhancement requests to Line of Business and Digital capabilities
Provide feedback loop to country projects on enhancements delivery, what and when, linked to country requests
Contribute to the digital build roadmap and governance, participating in E2E Solution Build governance with Digital Capabilities, E2E Solution Design and Delivery teams
Participate in E2E Solution roadmap review and follow-up
Ensure Services Business is digitally ready for meeting growth ambitions and launching offers, including hero offers such as EcoCare
Support UNIFY deployment (Journey-to-Readiness) convergence of countries towards the target E2E Solution

Требования

Business or Engineering Degree
5+ years in Digital delivery and/or Program/Project Management
Strong foundations in ERP technologies (SAP and Oracle) and integration frameworks
Knowledge of CPQ and Service Execution platforms, especially Oracle and Salesforce
Business Analyst experience preferred
Proven experience and track record in large scale business and digital transformation
Strong interpersonal skills with ability to communicate and convince at various levels of the organization in a multicultural environment
Knowledge of Services Business, Digital Customer Relationship or UNIFY transformations is a strong plus
Strong end-to-end functional expertise across core Services digital platforms, including Oracle CPQ4S quoting, pricing logic and configuration principles
Knowledge of bFS (ServiceMax on Salesforce) service lifecycle and execution flows
Knowledge of SAP ERP (ECC and/or S/4HANA) master data, contracts, billing and financial correctness
Demonstrated experience designing and validating End-to-End service processes from quotation through execution and billing
Strong understanding of system integrations and data flows, including separation of master and transactional data
Experience with requirements management and solution design tools such as Jira and Azure DevOps
Proven ability to define fit-to-standard solutions and ensure convergence toward a global target architecture
Familiarity with AI-assisted analysis tools such as Copilot supporting requirement definition and impact analysis (nice to have)
Experience working within global template governance models across multiple regions or countries (nice to have)
Strategic vision and storytelling, willingness to take risks and innovate
Strong analytical and synthesis skills with initiative to uncover and solve problems proactively
Strong stakeholder management and focus on customers
Fluent in English

Условия

Flexible schedule to adjust work hours to personal needs and responsibilities
Hybrid work plan with the possibility to work from home
Holy Pack allowing purchase of additional vacation days
Floating Holidays to exchange holidays for other days suiting personal plans
Sabbatical Pack with up to 2 months of extra unpaid leave
Global Family Leave Policy with flexible paid conditions for parenting, bereavement or caring for a loved one
Access to the health and wellness platform Wellwo for the employee and up to 5 chosen people
Agreement with Wellhub giving access to a network of thousands of gyms and sports centers
Medical service at the workplace
Career Hub, an AI-driven professional development platform with global job opportunities, projects and mentors
Opportunity to become a shareholder through the stock ownership program
Recognition program with points redeemable for gift cards
Life insurance
Flexible Remuneration Plan with health insurance, meal, childcare and transportation vouchers, training and more
Special discounts at stores, restaurants, travel agencies and external services
Participation in company-subsidized volunteer programs

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