Trading Application Support Engineer

7 ноября 2026 г.

Офис

Senior

London, United Kingdom

Indeed

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Описание

A senior application support role within the IT Production team in London, supporting mission-critical trading applications used across web, mobile and API channels. The position works in a global follow-the-sun environment alongside Development, Infrastructure, DBA, Security, Business Operations and third-party vendors. The focus is on 1st and 2nd line support, live system monitoring, incident diagnosis, release support and continuous improvement of monitoring, automation and documentation.

Обязанности

Providing 1st and 2nd line application support for trading platforms
Ensuring maximum availability and performance using a follow-the-sun support model
Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms
Responding to alerts and incidents across production and non-production environments
Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required
Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors
Supporting releases, deployments and change activities in line with agreed processes
Contributing to improvements in monitoring, automation, documentation and support processes
Participating in DR and BCP testing
Taking part in a rotational shift pattern, including some weekend on-call support

Требования

Proactive, self-motivated mindset with a genuine passion for technology
5+ years of experience in an IT or application support environment
2+ years of experience working with Red Hat Linux or other Unix variants, including scripting
2+ years of experience supporting applications such as Java, .NET, Apache or IIS
Experience within the financial services or trading environment
Knowledge of Windows Server
Familiarity with ITIL frameworks
Exposure to market data and the FIX protocol

Условия

Full-time employment
Opportunity to support high-volume, real-time trading systems used globally
Exposure to modern monitoring and support tooling in a complex technical estate
Collaborative, international team culture across London and Sydney
Ongoing learning, development and career progression opportunities
Direct impact on platform reliability and client experience

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Trading Application Support Engineer

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Trading Application Support Engineer

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