Business Intelligence Analyst - Facilities & Innovation

September 2, 2026

Office

Junior

London

Important before applying

This job has conditions that may affect your decision to apply

Office-only workEnglish is required

Description

Business Intelligence Analyst role focused on using Power BI and data analytics to improve operational performance in facility services, particularly cleaning operations. Combines hands-on BI capability with innovation and transformation leadership across operations, technology, and client engagement.

Responsibilities

Design, develop and maintain Power BI dashboards and reports that provide clear, actionable insight
Build and maintain data models, including data cleaning, transformation and aggregation
Integrate data from multiple sources, ensuring accuracy, consistency and usability
Translate data into practical recommendations that support operational performance and client outcomes
Work with operational teams to identify opportunities to improve efficiency and reduce manual activity
Research opportunities across AI, automation, IoT, robotics, smart buildings and digital services
Support the implementation of new tools, technology pilots and rollout activity
Help turn improvement ideas into scalable solutions that increase productivity and service performance
Support change, communication and user adoption when new tools or processes are introduced
Use data to track adoption, performance and return on investment
Provide user support and guidance on dashboards, reporting tools and best practice
Maintain clear documentation for reports, dashboards and related solutions

Requirements

Experience in business intelligence or data analytics with strong Power BI capability
Proficiency in Power BI, including DAX and Power Query
Experience with SQL, relational databases and data modelling
Knowledge of Microsoft Power Platform
Strong analytical, problem-solving and communication skills
Confidence working with stakeholders across operational and client-facing environments
Ability to work both independently and collaboratively

Conditions

24/7 GP: Both you and your immediate family can speak to a UK-based GP
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work employee app with discounts, gift cards, cashback

Power BISQLPower Queryfacilities services

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