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Description
The company is looking for an IT Business Product Analyst within its Safety, Security & Crisis Management business platform, specifically in the security domain covering physical access control, credential/ID card management and camera surveillance. You will work in a product team translating epics and features into user stories, mapping business processes and specifying business and user requirements. The role involves close collaboration with internal and external stakeholders, solution architects, engineers and external vendors, plus functional acceptance testing with end users in physical security environments. The position is based at Schiphol with hybrid working, room for development and an attractive benefits package.
Responsibilities
Map business processes, identify bottlenecks and propose improvements such as optimizing the ID-card issuance process
Gather, specify and prioritize business and user requirements, including acceptance criteria
Manage internal and external stakeholders such as Schiphol
Translate epics and features into concrete user stories
Encourage the use of innovative technologies in the security domain, including automation, AI and new security technologies
Perform functional acceptance testing with end users
Support the team during the implementation of chosen solutions
Perform tests in physical environments with cameras, controllers and card readers rather than only IT environments
Investigate business needs, current processes, involved systems and interfaces
Interact with internal and external stakeholders, solution architects, engineers, other product teams and external vendors
Contribute to solutions used across the organization within a product team delivering maximum business value
Requirements
Completed Bachelor's or Master's degree, preferably in Business Information Management, Computer Science or a similar field
Demonstrable experience as a Business Analyst or in a comparable discipline
Knowledge of and experience with IT concepts, technologies and application landscapes
Ability to quickly understand complex IT processes without being a software engineer
Experience with process modeling such as BPMN and UML
Experience identifying process bottlenecks and proposing improvements
Strong communication skills in both Dutch and English
Ability to inspire, motivate and guide colleagues through change
Enthusiastic, analytical and proactive attitude with the ability to bridge business and IT
Stakeholder management skills and ability to think outside the box
Conditions
Gross monthly salary between €3,796.93 and €5,424.18
Good pension scheme
8% holiday allowance
Year-end bonus of 8.33%
Profit-sharing scheme of up to 20%
25 days of paid holiday plus 5 additional days off
Discounts on airline tickets after at least 6 months of employment
Free public transport for commuting within the Netherlands
Discount on health insurance
Personal budget for sustainable employability
If the job allows: working from home and up to 8 weeks working abroad within the EU and Caribbean
BPMNUMLaviation / airline safety & security
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