Digital Marketing Account Manager

September 9, 2026

Hybrid

Senior

St Albans, UK

Description

The position involves developing digital marketing strategies for client accounts, managing campaigns, and analyzing performance data. Responsibilities include creating strategies for the delivery team and ensuring client satisfaction through strong relationships and innovative approaches.

Responsibilities

Create the strategies that the delivery team follow
Work alongside the delivery team to ensure the work meets clients’ expectations
Dig deep into client campaigns to assess success and improve
Manage client accounts across a range of industries
Assess success or failure of campaigns and feedback results to clients

Requirements

Experienced and knowledgeable in the strategy and tactics behind digital marketing
Analytical to assess success or failure of campaigns
A team player
Keen to learn new skills
Willing to share your knowledge and expertise with the rest of the team
Someone who embraces success and failure equally – there’s no room for egos
Strong customer service skills, comfortable on the phone and presenting to clients
Experience in account management, understanding how to build and maintain the trust of clients
Commercial acumen, understanding the needs of our clients
A desire to see our clients succeed
A growth mindset – you’ll be aware of your strengths and weaknesses and willing to work on them
A strong attention to detail

Conditions

Generous holiday allowance starting at 23 days plus bank holidays, rising to 30 days after 3 years; A 4-day week on the last week of the month; Flexible working opportunities and hybrid working; Competitive salary and bonus of up to 10%; Company healthcare scheme; Maternity and paternity benefits.

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Digital Marketing Account Manager

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