Digital Operations Manager

September 4, 2026

Hybrid

Senior

Amsterdam, NL

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English is required

Description

Digital Operations Manager role at Dentsu involves managing digital operational excellence for global clients within the Global Data, Tech & Operations Services team. Responsibilities include project management, process optimization, and data governance across multi-market client engagements.

Responsibilities

Work with global and local Dentsu teams to develop consistent best practice operational processes
Support in rollout and adoption of best practice processes for high-quality client deliverables
Align media operations workflows with insights objectives and reporting for global clients
Write playbooks for clients and internal teams to instruct on processes
Ensure platforms and platform configurations are documented, health monitored, and operability maintained
Ensure digital media platforms are configured to deliver correct data for reporting and insight goals

Requirements

Extensive Digital Operations experience from agencies, digital platforms, or programmatic networks
Strong working knowledge of digital media platforms such as Google Marketing Platform, Ad servers, DSPs, Ad verification, Creative Management and Paid Social platforms
Knowledge of web analytics tools and DCO would be an advantage
Experience in technical execution and issue resolution
Experience in supporting and leading identification, formation and deployment of new processes for teams
Ability to understand client end to end media workflow processes and ad technology set up across digital media platforms
Confidence managing multiple markets, priorities and onboarding new market users with care and attention to detail
Clear communicator who can explain technical concepts to both technical and non‑technical stakeholders
Curiosity and willingness to keep learning as platforms, regulations and best practice evolve
Collaborative mindset, comfortable working across teams, disciplines and geographies
Interest in building efficient, scalable operations that support great creative and measurable outcomes

Conditions

This is a permanent role
Hybrid working basis from the London office
Competitive salary and a tailorable benefits package

Google Marketing PlatformAd ServersDSPsmarketing

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