Digital Product Designer (Mid-Weight)

September 10, 2026

Hybrid

Middle

London

Description

Digital Product Designer at Premier Inn, part of Whitbread, responsible for shaping end‑to‑end guest experiences across digital and physical touchpoints. The role collaborates with product, engineering, research and brand teams to design scalable solutions for millions of users. Emphasis is placed on impact, variety and data‑driven design.

Responsibilities

Design end‑to‑end digital and physical guest experiences from discovery to post‑stay retention
Collaborate with product, engineering, research and brand teams to create scalable journeys for millions of users
Explore AI‑driven discovery and booking features to simplify user flows
Craft intuitive arrival experiences balancing human interaction and self‑service options
Develop guest‑device companion concepts that enhance in‑hotel stays

Requirements

Strong expertise in interaction design, experience design, and rapid prototyping
Ability to conduct research‑informed design using analytics, qualitative insights, and competitor analysis
Proficiency with Figma for creating high‑fidelity mockups and design systems
Excellent communication skills to articulate design intent, trade‑offs, and accessibility considerations
Deep understanding of accessibility standards, usability heuristics, platform patterns, and design‑system principles

Conditions

Hybrid work model: three days in the office, two days remote
Salary £53,500 – £58,500 per year plus health benefits, up to 20 % bonus and 10 % matched pension
Location in Holborn, London with easy access to public transport
Access to company‑wide benefits such as learning programs and inclusive workplace initiatives

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Digital Product Designer (Mid-Weight)

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