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English is required · C1 level
Description
Grifols is a global healthcare company leading in plasma‑derived medicines and transfusion services. The IT Digital Technology Manager will sustain and advance the technology landscape supporting plasma donor centers. The role ensures reliable digital services, minimizes disruptions and enables safe, efficient collection activities.
Responsibilities
Oversee digital technology landscape for plasma donor centers ensuring alignment with enterprise architecture and security
Translate plasma operational needs into IT requirements and review infrastructure standards
Lead and coordinate IT activities for plasma projects from planning through deployment
Manage day‑to‑day service performance, stability and availability of plasma technologies
Coordinate change, release and deployment activities with CoC and MSP
Monitor service KPIs, resolve incidents and ensure effective escalation handling
Serve as primary interface between plasma operations, CoC, MSP and internal IT
Ensure vendors meet SLAs and validate MSP changes for production safety
Lead and develop DTS plasma team, maintain documentation and knowledge assets
Requirements
Minimum 5 years experience in plasma infrastructure environments including BECS systems and donor center infrastructure
Strong knowledge of IT frontend and backend infrastructure, networking, communication protocols and monitoring
Understanding of security and compliance policies, identity controls and regulatory requirements
Experience with ITSM frameworks (incident, change, release) and multi‑vendor delivery models
Bachelor’s degree in computer science, telecommunications or related field
Advanced English and Spanish communication skills
Conditions
Hybrid model with flexible working hours
Permanent employment contract
Competitive benefits package
ITSMBECSPlasma Infrastructurehealthcare it
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