Payments Analyst

September 21, 2026

Hybrid

Junior

Warsaw, Poland

Important before applying

This job has conditions that may affect your decision to apply

Mandatory office attendance

Description

Warner Bros. Discovery is looking for a data-driven Payments Analyst to join the Payments – Financial Solutions team. The role focuses on using data analytics to optimize payment performance, improve transaction success rates and enhance operational efficiency across WBD properties such as Max, Discovery+, Harry Potter Studio Tours and DC Universe Infinite. The analyst works with high-volume transactional data, builds SQL queries and BI dashboards, and partners with Payments, Product and Engineering teams. The position is based in Warsaw, Poland, and follows a hybrid work model.

Responsibilities

Analyze high-volume transactional datasets to identify trends, patterns, and anomalies impacting payment performance
Partner with Payments teams to define and track KPIs such as authorization rates, decline rates, and conversion metrics
Perform root cause analysis on transaction declines and payment processing issues
Deliver data-driven insights to improve payment acceptance rates and reduce customer friction at time of payment
Ensure data accuracy and resolve discrepancies affecting reporting and analysis
Build and optimize SQL queries to extract and analyze payment data efficiently
Support development of dashboards and visualizations using BI tools to monitor payment performance
Standardize metrics, data tables, and reporting logic across teams
Reduce manual reporting by implementing automated and scalable data solutions
Deliver recurring and ad-hoc reports on payment performance and operational metrics
Provide insights and recommendations to optimize payment strategies and user experience
Support leadership with data analysis for strategic initiatives and performance tracking
Contribute to continuous improvement of data processes and reporting frameworks
Collaborate with Product and Engineering teams to investigate payment processing issues and system behaviors
Translate complex datasets into clear, actionable insights for technical and non-technical stakeholders
Identify inefficiencies or gaps in payment flows and recommend improvements
Support data-driven evaluation of new payment features, tools, and integrations

Requirements

1+ years of experience in payment analytics, financial data analysis, or transactional data analysis
Experience working with payment processors and large datasets
Bachelor’s degree in Analytics, Computer Science, Finance, Business, or a related field
General understanding of Card Payments, billing, tax, and reporting systems
Strong SQL skills for querying and analyzing large datasets
Experience with BI tools such as Power BI, Tableau, or Qlik
Ability to identify trends, patterns, and anomalies in transactional data
Familiarity with payment metrics such as authorization rates, declines, and conversions
Good analytical skills with the ability to tell a story with data
Excellent communication and collaboration skills for working across departments and stakeholders
Familiarity with payment industry regulations is a plus

Conditions

Hybrid work model combining remote and in-office work, agreed with the Line Manager
Contract of employment
Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan
Free access to the HBO Max platform
Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings in the office cinema
Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club
CSR activities: volunteering, ecological and social initiatives
Access to parking spaces

SQLPower BITableauQlikmedia & entertainment / streamingAnalytical skillsCommunicationStakeholder collaboration

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