Product Manager Ii

September 19, 2026

Hybrid

Middle

Atlanta, GA

Important before applying

This job has conditions that may affect your decision to apply

Citizenship requirement appliesMandatory office attendance

Description

Product Manager II role on the Vehicle Custody team, owning the ongoing direction and maintenance of the Identity Verification (IDV) solution across digital vehicle release, transfer, and pickup workflows. The role requires balancing security requirements, fraud risk, and user friction while integrating IDV with Secure Vehicle Transfer and adjacent custody products. It is a hybrid position with the ability to work remotely part of the week, 5% travel, a day shift, and a base salary range of $89,400.00 - $134,000.00.

Responsibilities

Own the ongoing roadmap and direction for Identity Verification, balancing security requirements, fraud risk, and user friction
Lead discovery efforts by conducting research, engaging field and driver-side users, and evaluating authentication approaches, vendors, and risk signals against real-world custody workflows
Groom and maintain a well-defined backlog, translating validated problems into clearly written features and user stories for engineering teams
Leverage fraud and risk data, customer feedback, and operational data to identify enhancement opportunities and emerging threats
Define and track KPIs for Identity Verification such as verification success rate, fraud incidents, and drop-off/abandonment, flagging outcomes trending off course
Partner with security, fraud, UX, data and analytics, and engineering teams to ensure IDV solutions are well-specified, feasible, and grounded in real needs
Guide how Identity Verification integrates with adjacent Vehicle Custody workflows, including Secure Vehicle Transfer and Digital Vehicle Release
Assist in the development of business case documentation and product collateral to support prioritization, vendor evaluation, and stakeholder alignment
Use AI to accelerate discovery, experimentation, and development, and recommend improvements
Share learnings openly and contribute to a discovery culture that values transparency, iteration, and continuous improvement

Requirements

Bachelor's degree in a related field and 2 years of experience; or a master's degree and up to 2 years of experience; or 6 years of experience in a related field with no degree
Foundational skills in managing multiple priorities, requirements analysis, and technology integration
Ability to leverage customer feedback, data, fraud and risk signals, and user experience insights to identify product opportunities
Comfortable working cross-functionally and building relationships with security, fraud, engineering, UX, and operations partners
Familiarity with SAFe Agile methodology
High integrity focused on execution, building partnerships, and shipping excellence
Preferred: experience with identity verification, authentication, or fraud prevention
Preferred: background in security, risk, or trust platforms
Preferred: experience in automotive, wholesale, operations, or logistics supply chain
Preferred: familiarity with analytics and product tools such as Pendo, Power BI, Tableau, Snowflake
Preferred: exposure to AI-related initiatives or tools

Conditions

Hybrid work option with the ability to work remotely part of the week
Travel expected about 5% of the time
Day work shift
Base salary in the range of $89,400.00 - $134,000.00, varying by location and candidate knowledge and skills
Position may be eligible for additional compensation including an incentive program
Must clear a pre-employment drug test
Flexibility to take as much paid vacation as consistent with duties plus seven paid holidays
Up to 160 hours of paid wellness annually for the employee or family members
Additional paid time off including bereavement, time off to vote, jury duty, volunteer, military, and parental leave
Health care insurance (medical, dental, vision) and retirement planning (401(k))

SAFe Agileautomotive, vehicle custody & identity verificationPendoPower BITableau

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