Senior CRM Lifecycle + Journeys Manager

Quince is hiring a Senior CRM Lifecycle + Journeys Manager to own every triggered flow across email, SMS, push, and in-app for the UK, Germany, and France markets. This is a builder role centred on Iterable and the CDP, where you write flow logic, set up data pipes, design experiments, and ship AI agents. The position sits alongside the Director, CRM, who owns retention strategy and the campaign calendar, while this role owns the triggered flow programme shaped by UK/EU privacy rules and market-specific channel economics.