Head Of Product, Growth & Lifecycle / Lounge By Zalando (All Genders)

September 8, 2026

Hybrid

Head

Berlin, Germany

Important before applying

This job has conditions that may affect your decision to apply

English is required

Description

Head of Product for Growth and Lifecycle at Lounge by Zalando, leading the consumer growth engine across multiple European markets. Responsible for the entire user journey from acquisition to retention, managing multidisciplinary teams and leveraging AI/ML for marketing. Focuses on experimentation, data-informed decisions, and customer empathy in a scalable e-commerce environment.

Responsibilities

Define and execute product strategy for user acquisition, registration, activation, and long-term retention
Lead a multidisciplinary organization of PMs and foster partnerships with Engineering, Design, and Analytics
Champion experimentation culture with A/B testing, incrementality measurement, and KPI driver trees
Oversee MarTech platforms integrating with CRM and CDPs, and lead AI/ML marketing agents into production
Maintain focus on solving customer problems to add value to the shopping experience
Act as strategic voice communicating product visions to senior leadership
Lead customer engagement platform evolution for email and push notifications

Requirements

Consumer Growth Expertise with track record in consumer marketplace, e-commerce, or subscription spaces
Metric-Driven Leadership with ownership of core funnel metrics like signup rates, activation, CLV/CAC
Experience managing Product Managers and collaborating with Engineering, Design, and Analytics at scale
Technical & MarTech Fluency with CRM/messaging platforms (e.g., Braze, Salesforce), CDPs, and AI/ML personalization
Strategic Communication skills in English for executive-level interactions
Bonus: Off-price or fashion domain knowledge

Conditions

Employee shares program
40% off fashion and beauty products, 30% off Zalando Lounge
2 paid volunteering days per year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days per year
27 days of vacation per year
Relocation assistance available
Family services including counseling
Health and wellbeing options like Gympass
Mental health support and coaching
Training platform and biannual peer-to-peer review

AIMarTechCDPe-commerce

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