Lead Product Designer

23 октября 2026 г.

Гибрид

Lead

Berlin, Germany

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Описание

Lead product design role focused on AI Agents experiences across messaging, voice and email. The designer owns end-to-end work from discovery and strategy through prototyping, launch and iteration, partnering with product, engineering, research, content design and data teams. Requirements include 7+ years of product design experience in consumer or B2B SaaS and hands-on work with generative AI, automation and agentic workflows. The format is hybrid with part of the week in the Berlin office and remote flexibility for the rest.

Обязанности

Lead end-to-end design for AI Agents experiences, from discovery and strategy through prototyping, launch and iteration
Use customer research, product usage, support signals and market insights to identify opportunities and validate concepts
Partner with Product, Engineering, Research, Content Design and Data teams to translate complex technical capabilities into simple customer experiences
Establish reusable design patterns, principles and quality standards for a consistent end-to-end AI Agents experience
Use AI-enabled tools to accelerate discovery, ideation, synthesis and prototyping while validating outputs against customer evidence
Collaborate closely with other designers on the larger product and platform vision
Improve customer adoption and ease of use of configurable AI products across messaging, voice and email

Требования

7+ years of product design experience creating consumer or B2B SaaS applications
Experience designing enterprise customer service, self-service, workflow automation or conversational experiences
Experience designing generative AI, automation or AI-assisted workflows with transparency, user control, error recovery and trust
Proactive self-starter comfortable with ambiguity and able to operate in a technical environment
Ability to visualize the impact of technical decisions on the global user experience
Solid design process, collaboration mindset and strong communication and storytelling skills
Ability to present design rationale and navigate feedback with senior stakeholders
Experience creating reusable patterns, frameworks or design-system contributions that improve consistency across teams
Experience using AI to improve design workflows and team effectiveness
Critical judgment to assess quality, accuracy, accessibility and bias of AI-assisted outputs
A portfolio demonstrating end-to-end product design work, strategic thinking and personal impact on shipped experiences

Условия

Full-time employment
Ownership of the projects you work on and freedom to put your ideas on the table
Being part of defining new standards in an emerging space
Flexible working hours and the ability to work remotely
Opportunity to learn and grow with a hardworking and passionate team
Hybrid format: this role must attend the local office for part of the week, exact schedule set by the hiring manager
May be eligible for bonus, benefits or related incentives communicated at the offer stage
AI or automated decision systems may be used to screen or evaluate applications
Collaboration mostly with teams in Germany, Portugal, Denmark and Poland, plus distributed teams in AMER and APAC

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Lead Product Designer

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