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Mandatory office attendance · 3 days per weekEnglish is required
Description
Box is a leader in Intelligent Content Management, seeking a QA Engineer to support Salesforce-based sales and customer success systems. The role involves ensuring quality through test planning, automation, and UAT, contributing to platform excellence in a dynamic IT organization.
Responsibilities
Develop and execute comprehensive test plans for Salesforce-based sales and customer success systems
Oversee UAT test case execution and document defects using approved standards and tools
Create and maintain test automation and performance scripts to grow automation library
Identify operational bottlenecks and improve processes within Salesforce-based systems
Create and maintain training materials and operating manuals for QA standards
Estimate effort required for testing enhancements and projects related to Salesforce
Provide regular reports on product quality and recommendations to delivery teams
Requirements
Bachelor's degree in Computer Science or related field
2+ years of experience in Salesforce or CRM testing, functional testing, and automation testing
Proficiency in writing test cases and test plans for functional, automation, and regression testing
Experience with tools such as Jira, X-ray, Salesforce, Cursor/Claude/OpenAI
Demonstrated expertise in quality defect tracking, auditing, and testing processes
Excellent communication skills both verbally and in written form
Ability to work in matrixed team environment with accurate tracking of deliverables
Conditions
Work from assigned office a minimum of 3 days per week
Hybrid work format with in-person collaboration
Benefits and perks as per Box's Life at Box overview
Equal opportunity employer with diversity and inclusion focus