AI & Process Automation Engineer

September 28, 2026

Hybrid

Middle

Barcelona, Spain

May rule you out

Another language required
Spanish

Worth knowing

English is required
English CV required

Description

Zurich Insurance Group (ServiZurich) is hiring an AI & Process Automation Engineer to modernise and automate business processes across IAA, reducing manual effort, improving consistency and letting teams focus on higher-value work. The role combines business understanding with hands‑on engineering to deliver practical, scalable and governed automation solutions using workflow orchestration, low‑code platforms, Python and AI‑assisted tooling. Reporting to the Capability Manager for Process Digitalisation, you will also enable other engineers and raise automation maturity across the organisation. The position is based in Barcelona with a hybrid working model.

Responsibilities

Design, develop and deploy automation solutions using workflow orchestration tools, low‑code platforms, Python scripts and AI tools
Translate business process requirements into actionable technical solutions together with experts and process designers
Develop reusable patterns, building blocks and reference architectures for automation within IAA
Ensure production‑ready solutions: tested, monitorable, documented and maintainable
Create and maintain templates, configurations and knowledge structures for safe large‑scale automation rollout
Prepare training, onboarding materials and usage patterns so non‑technical staff can apply automation and low‑code within defined boundaries
Act as the technical interface between IAA business units and the digitalisation capability, reducing reliance on central IT
Ensure all solutions comply with IAA governance standards and Group Technology & Operations requirements
By default embed auditability, documentation and human‑in‑the‑loop controls into solution projects
Maintain adherence to responsible AI principles when using AI components
Ensure maintainability, version control and readiness of solutions for handover
Identify, prioritize and implement automation and digitalisation cases within IAA domains
Train IAA staff on using automation tools and self‑service approaches
Raise awareness and adoption of digitalisation capabilities among business stakeholders together with the Capability Manager
Contribute to IAA's strategic digitalisation roadmap through feasibility assessments and implementation insights
Collaborate with GTO and other functions to align standards and reuse corporate capabilities

Requirements

Process analysis and automation design — ability to assess workflows and identify digitalisation opportunities
Design and implementation of scalable technical architectures for automation, low‑code, AI and integration platforms
Definition of solution components, data flows, APIs/connectors, security mechanisms and deployment patterns
Hands‑on engineering with automation and low‑code platforms (Power Platform, Copilot Studio, workflow orchestration tools)
Experience with AI tools, including Claude Code and LLM integrations
Fundamentals of software engineering: Python, version control, CI/CD, configuration‑as‑code
Ability to translate business process descriptions into technical solutions without deep domain expertise
Stakeholder interaction — ability to explain technical concepts to non‑technical audiences
Development with governance in mind: embedding controls, auditability and quality standards
Willingness to work in project and transformation programmes alongside operational activities
Organizational flexibility in a large regulated corporate environment
Innovative mindset — ability to distinguish real automation value from mere imitation
Comfort with uncertainty and iterative approaches in fast‑changing domains
Building connections across departments, regions and functions to scale adoption

Conditions

Flexible working hours and hybrid work model
Up to €300 for home office setup and monthly home office allowance
Wide selection of internal and external training, including English, German and Spanish language courses
Ticket restaurant and health insurance with option to exchange for other benefits
Life and accidental death insurance
Collective pension plan
€2000 referral bonus for bringing in a specialist
Special banking and insurance terms and exclusive employee discounts
Benefits of functional diversity
Various social clubs: hiking, investing, beach volleyball and others
Stock options and mortgage benefits
Full‑time position, office located at Via Augusta, Barcelona

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