Business Analyst IT Omnichannel

October 1, 2026

Remote

Senior

Paris

Worth knowing

English is required

Description

Freelance Business Analyst IT role supporting the evolution of omnichannel solutions as the interface between business and IT teams around OMS, WMS and associated integrations. The position sits within the Digital Factory, Distribution team, in an international environment, contributing to digital transformation with major stakes for customer experience and operational efficiency.

Responsibilities

Gather and analyze business teams' needs in detail
Organize and facilitate workshops with operational and IT teams
Map existing processes to identify optimization opportunities and SI impacts
Elaborate complete functional and technical specifications
Design and configure the MAO back-end based on Manhattan OMS
Define interfaces and integration flows relying on Azure iPaaS middleware
Lead workshops on back-end solutions interfaced with the OMS
Coordinate work across Orli ERP, Y2/CBR POS, WMS and Cybersource
Elaborate the acceptance test plan and write the Test Book
Prepare the test datasets needed for SIT and UAT
Run SIT tests and support teams during UAT testing
Ensure delivery and deployment of solutions into production
Handle N3 support of the omnichannel solutions

Requirements

Solid experience as a Business Analyst IT, ideally in an omnichannel and international environment
Strong command of business needs analysis and scoping
Proficiency in writing functional and technical specifications
Solid knowledge of acceptance and testing phases including SIT and UAT
Good knowledge of OMS and WMS environments, notably Manhattan OMS
Understanding of integration issues via middleware such as Azure iPaaS
Comfort acting as interface between business teams and IT teams
Strong communication, workshop facilitation and coordination with varied stakeholders
Knowledge of Orli ERP, Y2/CBR POS or Cybersource is a plus

Conditions

Integration within the Digital Factory, Distribution team
International working environment around the brand's omnichannel solutions
Contribution to digital transformation focused on customer experience and operational efficiency
Freelance cooperation format

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