Business Ops F/H

October 3, 2026

Hybrid

Middle

Paris, France

Worth knowing

English is required

Description

This role joins the EFEX team, which owns continuous improvement, processes, tools, automation and AI for all operations teams (Delivery, Customer Success, Customer Care, Training, Integration). The company provides a SaaS platform and services modernizing occupational health in France, used to follow more than 9 million employees, and raised 80M€ in 2022 while staying profitable. The position combines cross-functional project leadership with hands-on execution in service of internal teams.

Responsibilities

Lead cross-functional continuous improvement projects: frame, steer and coordinate initiatives to optimize operations performance
Evolve business tools and processes: analyze the current state, identify improvement areas and equip teams to support growth
Deploy AI and automation using workflows and agents through Make, HubSpot, Notion and market or custom AI tools
Coordinate and streamline collaboration across operations functions to maintain strong alignment
Document, train and support teams on new tools and workflows
Own reporting: design and run structured dashboards for rigorous and readable activity tracking

Requirements

2 to 5 years of experience in operations, project management or continuous improvement, ideally in a SaaS or tech environment
Prior hands-on experience with no-code/low-code tools such as Make, HubSpot and Notion is a strong plus
Strong appetite for AI and its professional use cases, including agents and workflow automation
Curious, logical and autonomous, with enjoyment in solving complex problems simply
Able to translate team needs into concrete solutions
Rigorous, continuous improvement minded and comfortable juggling multiple projects
Facilitator who enjoys teamwork and communicating clearly to move projects forward

Conditions

2 flexible remote work days per week in a hybrid setup
5 weeks paid vacation plus 10 RTT days per year plus 3 sick-child days
Spacious office in the 17th arrondissement with quality equipment
50% transport reimbursement including bike
Structured onboarding on the product, the teams and the role
Career growth across seniority levels, both expert and manager tracks
Meal card with 10 € per day covered at 59%
Comprehensive health insurance and a formal disability inclusion policy
CSE perks including GymLib and HappyPal subscriptions

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