Engagement Manager (H/F)

October 5, 2026

Office

Lead

Paris

May rule you out

Another language required
French
Office-only work

Worth knowing

English is required

Description

An IT services and consulting organization is hiring an Engagement Manager to lead strategic client relationships and the delivery of complex multi-region programs in IT infrastructure, cloud transformation and digital services. The role acts as the bridge between client vision and delivery execution, ensuring alignment, satisfaction and long-term value creation.

Gender markers in the title: (H/F)

In accordance with European anti-discrimination legislation, this job is open to all candidates

Hmale

Ffemale

Responsibilities

Serve as the primary engagement leader for global clients, ensuring strategic alignment and delivery excellence
Oversee multi-disciplinary programs involving infrastructure modernization, cloud migration (public/private/hybrid), and digital transformation
Coordinate cross-functional teams across geographies, ensuring consistency in delivery, governance, and communication
Apply Agile, PRINCE2, and hybrid methodologies to manage program execution, timelines, and risk
Ensure 24x7 operational readiness and SLA compliance for infrastructure-heavy engagements, including incident and change management
Drive financial performance: revenue forecasting, cost control, invoicing, and deviation management
Lead executive-level client communications, manage expectations, and resolve escalations
Maintain quality assurance and program integrity, aligning with technical standards and business goals
Coordinate multi-site, multi-shore delivery models, ensuring seamless coordination and performance
Support business development by identifying growth opportunities within existing accounts

Requirements

15+ years of experience in IT program management with a strong focus on infrastructure and client engagement
Proven experience managing large-scale, international, 24x7 operations with high availability requirements (99.99% SLA)
Deep understanding of cloud technologies (public, private, hybrid) and infrastructure services
Certified in Agile (Scrum, SAFe) and PRINCE2; PMP or ITIL certifications are a plus
Strong leadership, communication, and stakeholder management skills
Fluent in English; French proficiency is a strong advantage

Conditions

Competitive fixed + variable compensation
Holiday bonus and profit sharing
CSE benefits
Work with global clients on cutting-edge transformation projects
Access to training, certifications and international career paths
Regular training and participation in conferences

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