Manager, Technical Deployment

October 7, 2026

Hybrid

Head

New York City

Worth knowing

Mandatory office attendance

Description

Anthropic is hiring a Manager of Technical Deployment for its Financial Services vertical within the Forward Deployed Engineering practice. The role owns engagement portfolio health, delivery quality standards, and the team of Technical Deployment Leads embedded in customer engagements. It is a player-coach position combining people management, architecture discussions, executive customer relationships, and hands-on leadership of the most complex engagements. The role directly influences product direction and helps establish the company as a trusted AI transformation partner.

Responsibilities

Hire, develop, and retain a team of TDLs embedded in Financial Services engagements
Manage each TDL directly through regular 1:1s, clear expectations, feedback, and growth plans
Own portfolio health across the vertical, track engagement status, and run engagement quality reviews
Own customer outcomes across the portfolio, hold executive relationships, and run steering committees
Make staffing calls for each engagement with FDE managers as scope changes
Lead the most complex engagements yourself from delivery plan through production
Set the bar for delivery excellence: SOW quality, MVP scoping, and value measurement
Codify reusable solution patterns, evaluation frameworks, and technical playbooks
Partner with Sales to qualify engagements, shape scope, and inform SOWs
Partner with Marketing and Sales on Financial Services go-to-market materials and reference cases
Run the team's operating rhythm: engagement reviews, knowledge-sharing, and escalation support
Surface delivery lessons and Financial Services use cases to Product and Research
Uphold company values and represent culture within customer environments
Travel to customer sites (25–50% expected)

Requirements

8+ years leading enterprise AI/ML delivery with at least 3 years directly managing people who owned delivery outcomes
Track record of building and leading technical delivery teams, ideally embedded or forward-deployed at client sites
Delivered AI, ML, or LLM-based agentic solutions into production with understanding of integration approaches
Depth in Financial Services: delivered technology programs inside banks, insurers, or asset managers
Understand how model risk, security, and compliance review shape what ships
Can navigate architecture discussions with engineering stakeholders and evaluate technical trade-offs
Experience with value-based scoping, including TCO/ROI quantification and post-deployment impact measurement
Have built a team, practice, or function from an early stage
Executive presence with senior leaders in high-stakes settings
Strong written and verbal communication skills
Bachelor's degree or an equivalent combination of education, training, and/or experience

Conditions

Location-based hybrid policy: at least 25% of time in office
Visa sponsorship is provided for eligible candidates
Competitive compensation with annual salary range listed
Optional equity donation matching, generous vacation and parental leave
Flexible working hours and office space for collaboration

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