Payment Analyst

September 28, 2026

Remote

Middle

Europe

Worth knowing

English is required

Description

Eneba is building a global marketplace for gamers, supporting over 20 million active users. The Payment Analyst will join a newly formed Payment Operations team to provide end‑to‑end visibility into the payment funnel, creating alerts, dashboards and reports.

Responsibilities

Own diagnostic monitoring of checkout funnel health, surfacing alerts and defects early
Lead root‑cause investigations to separate engineering issues from user‑behavior patterns
Maintain and support regular reporting cadence, turning data into actionable insights for cross‑functional teams
Analyze authorization rates, decline codes and multi‑PSP performance to pinpoint high‑impact bottlenecks
Collaborate closely with Product, Engineering, Data Science and Fraud teams on diagnostic work and outage response
Become the trusted point of contact for payment funnel health within the organization

Requirements

Experience with payment funnel concepts such as decline codes, 3‑DS, tokenization and fraud fundamentals
Proven ability to conduct root‑cause analysis of funnel drop‑offs and distinguish technical issues from user behavior
Strong communication skills to translate complex data insights for non‑technical stakeholders
Familiarity with self‑serve BI or dashboard tools for rapid investigation (nice‑to‑have)
Proficiency in SQL for independent data analysis (nice‑to‑have)

Conditions

Flexible work location: choose office, remote or travel as preferred
Participation in employee stock options program
Performance‑based bonuses, referral rewards and additional paid leave
Access to personal learning budget for professional development
Use of AI tools in hiring process for efficiency

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