Product Owner

October 14, 2026

Remote

Senior

Neuilly-sur-Seine, France

Indeed

Worth knowing

English is required

Description

Product Owner role in the e-commerce Direction of Christian Dior, joining the Convert squad under the Product Manager Engage & Convert. The mission is to make Dior.com a benchmark of digital luxury by designing and optimizing transactional journeys that turn purchase intent into conversion. The role owns a strategic scope at the heart of global e-commerce performance, balancing customer experience excellence, business performance and brand standards, within an international environment serving all Dior.com markets.

Responsibilities

Define and drive the product backlog of the Convert domain: Cart, Checkout, Payment, Delivery and pickup, and associated post-purchase journeys
Build, maintain and prioritize the product backlog based on business value, customer impact, brand stakes and technical constraints
Translate business and user needs into concrete, actionable features
Produce user stories, acceptance criteria and detailed functional specifications ensuring a common understanding
Guarantee backlog quality and adherence to agile standards (Definition of Ready, Definition of Done)
Support Tech and QA teams throughout the development cycle
Secure deadlines, identify risks and coordinate the related action plans
Organize functional acceptance phases and validate compliance of developments before production release
Contribute actively to Agile ceremonies (Daily, Backlog Refinement, Sprint Planning, Review, Retrospective) and PI Planning exercises
Track key KPIs of the transactional funnel and identify optimization opportunities
Analyze user behavior and conversion friction points in partnership with Data, UX and Business teams
Participate in defining product objectives and measuring their impact
Contribute to continuous improvement based on data, user feedback and observed performance
Collaborate daily with Product, Design, Tech, QA and Data teams as well as external partners
Support regions and markets in understanding product evolutions and gathering local needs
Facilitate exchanges with various stakeholders to align priorities and ease decision-making
Act as the functional reference of your product domain

Requirements

Degree from a business or engineering school with a specialization in Digital, Product or Information Systems
At least 8 years of experience in digital and e-commerce, including several years as Product Owner or Product Manager on transactional journeys
Excellent understanding of conversion mechanisms, e-commerce funnels and the stakes of payments, delivery and the shopping experience
Mastery of scaled Agile methodologies (SAFe or equivalent) and backlog management and prioritization practices
Proven ability to make trade-offs in complex environments balancing business, customer experience and technical constraints
Comfort with data analysis and driving decisions from KPIs and user insights
Excellent communication and influence skills in international and matrixed organizations
Knowledge of the Salesforce Commerce Cloud ecosystem, payment solutions, OMS or modern e-commerce architectures is a real asset
Product vision and customer orientation
Fluent English required (written and oral, daily use)
Six key transversal skills: resilience, exemplary leadership and people management, communication and interpersonal skills, attention to detail, professional rigor and analytical mindset

Conditions

International environment serving all Dior.com markets
Part of the e-commerce Direction, within the Convert squad reporting to the Product Manager Engage & Convert
Commitment to diversity and inclusion, with the option to request specific accommodations during the recruitment process

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