Project Manager

October 13, 2026

Hybrid

Middle

Milton Keynes

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Citizenship requirement applies

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Description

Project Manager role in an IT services / MSP business, delivering projects for a range of external clients. Manage project delivery end to end, from creation through to billing and closure, while coordinating project engineers and internal teams. Monitor project time, budgets and profitability, and act as the main escalation point during delivery.

Responsibilities

Manage the delivery of customer projects from creation through to billing and closure
Co-ordinate with project engineers and internal teams to keep projects running smoothly
Act as the main escalation point for issues arising during project delivery
Build and maintain strong customer relationships throughout the project lifecycle
Monitor project time, budgets and profitability to ensure successful delivery
Manage changing priorities, risks and schedules to keep projects on track
Develop a strong understanding of Advania SMB processes and systems used to manage project delivery
Build effective working relationships with key internal stakeholders, including Pre-Sales, Sales, Delivery teams and project engineers
Create and manage projects in line with company processes, from initiation through to billing and closure
Oversee multiple live projects at the same time, ensuring delivery remains on track
Monitor project time, utilisation and profitability, and ensure time is recorded accurately by both project managers and engineers
Act as the main escalation point for engineers during project delivery and support project scheduling where required
Build strong customer relationships to ensure projects are delivered in line with expectations

Requirements

Proven experience managing projects within an MSP environment, including delivering small to medium-sized projects for external customers
Good knowledge of Prince2 methodology, with Foundation certification as a minimum and Practitioner preferred
Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels, both internally and externally
Self-motivated, proactive and customer-focused, with the ability to manage changing workloads and priorities
Strong planning, organisation, risk and change management skills, with the ability to lead cross-departmental project teams
Commercial awareness, including the ability to track project time, understand the impact of delays on profitability, and escalate where needed
Proficient in Microsoft Office, including Project and Visio, with a creative and analytical approach to problem-solving

Conditions

The budgeted salary for this role is between £35,000 and £40,000 a year, depending on experience
We operate a hybrid working policy that allows our employees to balance time in the office and time from home
Each team within our organisation can decide how to implement this policy
List of benefits provided separately

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