Quality Assurance Analyst

October 14, 2026

Hybrid

Middle

London, New York, Kenya

Indeed

Description

The International Rescue Committee (IRC) is hiring a Quality Assurance Analyst within its METAL unit, which supports data-driven decision-making and technology solutions for humanitarian programs. The role focuses on developing, testing, implementing and supporting CRRD data toolkits built on CommCare, Microsoft Power BI and an Azure-based SQL data warehouse. The QA Analyst owns the testing stream for assigned projects, covering functional, data, regression and user acceptance testing. This is a hybrid position open to candidates in New York, the US, Kenya and the UK.

Responsibilities

Translate functional requirements and specifications into detailed test plans, encompassing functional, system, integration, performance, regression and user acceptance testing
Implement Agile Software Testing with Scrum principles
Work with the project management team closely to ensure that testing processes are implemented and followed by all core team members
Maintain high quality of applications developed in CommCare and Microsoft PowerApps to meet user needs
Perform in-depth data testing of PowerBI dashboards and underlying data pipelines, including data verification across systems, data migration testing, data validation testing and A/B testing
Review products to match design specifications with an eye to user experience issues such as fonts, colors and screen size breakpoints with responsive design
Verify multiplatform capabilities, cross-browser testing across Chrome, IE, Firefox, Edge and Safari, and mobile testing on iPad, iPhone, android phone and tablet
Ensure all testing is planned, implemented and delivered per the latest industry standards and quality expectations while meeting ambitious timelines
Fully own the assigned project's testing stream, perform requirement analysis, proactively find requirements gaps, write test cases in Jira, maintain regression test case documents, sign off for release and do release smoke test
Identify application defects, seek resolution, process gaps and make recommendations to improve the functionality and usability of the application
Call for the test case review meetings with the core team
Clearly communicate the testing timeline for each testing phase and help the team set a realistic release timeline
Ensure all identified risks from testing are raised and mitigated appropriately

Requirements

3+ years of data application testing experience, with proven experience managing and executing the full testing lifecycle, including UAT testing support
2+ years of Quality Assurance experience testing data processes and products such as ETL pipelines, dashboards and reports
2+ years of working with CommCare or similar ODK-based platforms or any low-code application as an application developer or quality analyst
Some performance and load testing experience with open-source tools
1 year of automation experience
Solid ability to lead a project by him/herself from all quality assurance and quality control aspects
Experienced testing in low to no-code environments such as mobile data collection and case management tools like CommCare, Ona, Kobo or Microsoft PowerApps, PowerBI dashboards and Azure
Understanding and experience with T-SQL, Azure SQL Server, Data Factory, SSIS or other ETL tools, data modeling and data warehouse
Experience testing multilingual platforms along with multicurrency verification preferred
Manual functional testing, system testing, along with some automation, and performance testing
Great collaboration with all teams involved in the project with self-directed approach
Meticulous in maintaining excellent organization and prioritization skills
Experience using Jira for bug and test management
Experience with full software development process with Agile methodology
Experience with any open-source performance or stress testing tool e.g., JMeter
Excellent oral and written communication skills
Self-motivated and a problem solver
Fast and independent learner
Ability to work with distributed teams
Intercultural competence
Bachelor's degree or experience in computer science or information systems
CSQA, CSTE, or any certification in software testing and quality assurance

Conditions

Hybrid position open to candidates based in New York, US, Kenya and UK, with other limited IRC locations also considered
Successful candidates will be hired on a local employment contract and according to local salary scale
Position reports to Product Manager, Program Technology, with a technical line to the Senior Manager, Quality Assurance
Competitive and equitable Compensation and Benefits programs to attract, motivate and retain employees
Supportive measures like parental leave, gender-sensitive security protocols and other benefits to create an inclusive environment
Applicants with varied career paths are welcomed, recognizing that employment gaps don't define potential
Committed to investing in the growth and development of its team members

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