Senior Product & Delivery Manager

October 13, 2026

Hybrid

Senior

Saint-Denis

Indeed

Worth knowing

English is required

Description

A senior product and delivery management role with a global care and insurance platform serving B2B2C distribution partners across Europe. The role owns partner and product initiatives from initial framing through implementation and production readiness, combining product management, end-to-end project delivery and partner integration. It also leverages generative AI and automation to accelerate discovery, requirements structuring, documentation, testing and reporting.

Responsibilities

Translate partner and business objectives into clear product outcomes, customer journeys, capabilities and delivery priorities
Lead discovery and framing workshops with business, underwriting, operations, legal, compliance, security, architecture and delivery teams
Structure and prioritise the product backlog based on business value, regulatory constraints, customer experience, delivery effort and platform strategy
Challenge bespoke requests and promote configuration, standardisation and reuse where they provide a sustainable answer to the partner need
Define acceptance criteria, success measures and operational readiness requirements
Act as the primary IT delivery contact for assigned partners and business owners
Coordinate the end-to-end integration plan, including partner interfaces, distribution journeys, policy administration, payments, servicing, claims, reporting and data exchanges
Contribute to RFP responses, solution presentations, due diligence and partner workshops with clear, credible and implementation-oriented proposals
Manage expectations, decisions, dependencies and escalation paths across internal teams, partners, countries and external providers
Own the integrated roadmap, milestones, budget, risks, issues, dependencies and required decisions for assigned initiatives
Manage system integrators, software vendors and other delivery contributors with clear deliverables, accountabilities and quality expectations
Coordinate design, development, testing, security reviews, deployment, cutover and hypercare activities
Prepare concise governance materials highlighting progress, trade-offs, risks, recommendations and decisions required
Ensure appropriate documentation, knowledge transfer, support model and post-go-live operational performance monitoring
Use generative AI and automation to accelerate product discovery, requirements structuring, user story creation, documentation, testing and reporting
Provide operational feedback and reusable knowledge to AI-assisted framing and integration capabilities
Maintain human accountability for validation, decision-making, data protection and delivery quality when using AI-supported outputs

Requirements

Master's degree in Engineering, Business, or equivalent
At least 7 years of experience in digital product management, IT project management, solution delivery or technology consulting
Proven experience in end-to-end delivery in a B2B, B2B2C, platform or partner integration environment
Strong product practices: discovery, journey mapping, backlog management, prioritisation, MVP definition and outcome tracking
Very good command of roadmap, budget, risk, dependency, vendor and governance management
Good understanding of APIs, data flows, cloud platforms, security considerations and integration patterns
Experience in insurance, financial services or another regulated industry is a strong advantage
Fluent in English (the Group's working language) and French
Strong business understanding and customer orientation
Ownership, autonomy and the ability to turn ambiguity into structured action
Clear communication and credibility with business, technical and partner stakeholders
Ability to challenge constructively and make pragmatic decisions
Capacity to simplify complex topics and create alignment
Curiosity about AI, emerging technologies and new delivery models
Collaborative mindset and willingness to contribute to the development of a growing team

Conditions

Permanent contract (CDI)
Location: Saint-Denis
Remote work: Up to 50%

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