Senior Services Project Manager

September 29, 2026

Hybrid

Senior

Paris, France

May rule you out

Work authorization required
Another language required
French

Worth knowing

Mandatory office attendance
English is required

Description

The role leads client projects and programmes from planning through successful delivery, with accountability for schedules, financials, scope, risks, and change management. The manager partners with project teams, clients, sponsors, and senior stakeholders to keep complex engagements aligned, transparent, and on track. The position is aligned to a Paris office in a hybrid arrangement with 10–15% travel.

Responsibilities

Lead client projects and programmes to successful, on-time delivery, managing schedules, financials, scope, deliverables, and change requests
Develop estimates and detailed project plans across all phases of delivery, maintaining clear expectations and accountability across internal and external project teams
Identify, assess, and manage project and programme risks, issues, dependencies, and changes, taking action to protect delivery outcomes
Provide clear status reporting on milestones, deliverables, financial performance, testing, deployment activities, risks, and issues to project teams, sponsors, leadership, CIOs, and other key stakeholders
Partner across technology, operations, business, and client teams to understand interdependencies and coordinate effective delivery
Support the development and management of Statements of Work, engagement schedules, and contractual delivery commitments
Lead, motivate, and mentor project team members while fostering collaboration, accountability, and effective stakeholder relationships

Requirements

Bachelor's degree or higher, or foreign equivalent, preferably in a field with an analytical emphasis
Minimum of eight years of professional experience, including at least five years leading complex IT and/or software implementation projects and programmes
Either for a software vendor or on the client side, with responsibility for delivery to schedule and within budget
High level of autonomy, with direct accountability for delivery margin, forecasts, invoicing, arbitration, escalations, client governance, and contribution to staffing decisions
Experience leading, motivating, and managing project teams of varying sizes, including internal and external resources, while maintaining accountability for performance and delivery
Strong emotional intelligence and a demonstrated ability to work independently and collaboratively across departments and technical and non-technical stakeholders
Ability to identify, shape, and develop client service opportunities that respond to client needs and create value
Fluent French and English, written and spoken, are required
Project Management Professional (PMP) certification is preferred
Knowledge of insurance software or the insurance domain is preferred, and reinsurance experience is especially valued
Working knowledge of Jira and Workday
Excellent leadership, written and verbal communication, presentation, interpersonal, and stakeholder-management skills
Strong organizational, analytical, and problem-solving capabilities, with flexibility to manage shifting priorities and timelines
Strong proficiency with Microsoft applications, including Word, PowerPoint, Excel, and Outlook

Conditions

Hybrid work arrangement aligned to the Paris office, with remote work possible at the start of employment subject to business needs
Travel of 10%–15% expected
Flexible-first company offering employees autonomy in how they manage their day-to-day work
Company reserves the right to modify work arrangement, including location expectations and in-person requirements

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