Systems Analyst

October 9, 2026

Remote

Middle

Madrid

Indeed

Description

Davies is seeking a technically minded Systems Analyst to support the design, delivery, integration and ongoing operation of insurance technology platforms. The role works at the intersection of business processes and technology: translating business needs into system requirements, supporting solution design and testing, and troubleshooting application and data issues. Hands-on work includes SQL investigations, API and ETL integrations, production incident root-cause analysis and lightweight scripting automation. The position primarily supports second-shift operations from 2:00 PM to 10:00 PM.

Responsibilities

Develop an understanding of insurance workflows, policy lifecycle, billing and claims
Translate business needs into clear system requirements, workflows and acceptance criteria
Analyze existing applications, integrations and processes for improvement areas
Document system requirements, business rules, interfaces and data mappings
Help maintain traceability between requirements, changes, testing and delivered functionality
Review proposed system changes to understand potential impacts
Review implemented solutions against documented business requirements
Participate in functional testing, solution validation and deployment readiness
Analyze data flows between insurance platforms and internal and external systems
Investigate data-quality issues, field-mapping errors and ETL failures
Assist with defining and validating interfaces, data mappings and API behavior
Troubleshoot integration failures with engineering teams
Investigate production incidents such as API failures and batch-processing errors
Perform root-cause analysis and coordinate issue resolution with engineering
Support planning and execution of performance and stress testing
Monitor application behavior to improve system reliability and visibility
Use scripting and lightweight automation for troubleshooting and validation

Requirements

3+ years of experience as a Systems Analyst, Business Systems Analyst or similar technical role
Strong analytical and problem-solving skills for interconnected systems
Working knowledge of SQL and experience investigating issues with data
Basic understanding of APIs, system integrations or data interfaces
Familiarity with ETL processes, data pipelines and data mappings
Experience troubleshooting application, system, integration or data issues
Ability to communicate effectively with technical and business stakeholders
Strong attention to detail and willingness to learn unfamiliar systems
Ability to work with production systems using appropriate controls and discipline

Conditions

Second shift from 2:00 PM to 10:00 PM
Standard 9-18 schedule for next projects

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