Technical Product Manager

October 4, 2026

Remote

Middle

Worth knowing

English is required

Description

An international eSIM provider with 7+ years of experience and 3+ million active users in 200 countries is hiring a Technical Product Manager to own the technical implementation and reliability of its eSIM and telecom services. The role covers vendor integrations, provisioning requirements, troubleshooting, and post-release improvements. The manager works closely with Product, Telecom, Engineering, QA, and Support to turn vendor capabilities, coverage, and plan rules into reliable product solutions.

Responsibilities

Own the technical side of the eSIM lifecycle: provisioning, installation, activation, network registration, usage, top-ups, and edge cases
Work with ICCID, IMSI, EID, MSISDN, APN, SM-DP+, activation codes, plan mapping, and provisioning statuses
Turn vendor capabilities, coverage, plan rules, and provisioning requirements into reliable product solutions
Launch and improve telco/vendor integrations involving APIs, webhooks, status mapping, error handling, logging, and monitoring
Investigate production issues with Support, Engineering, and Telecom and turn recurring problems into systematic improvements
Prepare clear requirements, acceptance criteria, and test scenarios for Engineering and QA
Own technical changes through release and post-release validation while keeping documentation and debug flows up to date

Requirements

Hands-on experience in telecom, eSIM, connectivity, roaming, MVNO/MVNE/MNO, or carrier integrations
Strong understanding of eSIM activation and provisioning flows, including ICCID, IMSI, EID, SM-DP+, APN, and network registration
Understanding of Apple/iOS eSIM provisioning, device compatibility, carrier/profile settings, and common installation and activation issues
Experience with telco/vendor APIs, webhooks, logs, errors, and production troubleshooting
Ability to translate complex technical issues into clear product and engineering requirements
Experience with Jira, Confluence, and/or Notion

Conditions

Fully remote work with an international team
Direct impact on the technical quality and reliability of a global eSIM product
Ownership of complex eSIM and telecom integrations from requirements through production
Close collaboration with Product, Telecom, Engineering, QA, and Support
Hands-on work with real-world roaming, provisioning, and connectivity challenges
Plenty of room to influence both product development and technical processes

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