IT Operations Manager

September 29, 2026

Remote

Middle

Worth knowing

English is required
B2 level

Description

Free VPN Planet, a cybersecurity company building privacy and security solutions for millions of users, is hiring an IT Operations Manager. This is a hands-on execution role running internal IT and infrastructure operations: access management, onboarding and offboarding, equipment procurement, and administration of data center and hosting accounts. The role works closely with the technical team on provisioning and with finance and legal on payments and entity structuring. The team is fully remote and international.

Responsibilities

Issue, modify, and revoke access to services and systems, maintaining a full access registry with regular reviews
Run onboarding and offboarding end to end, including password manager and 2FA administration
Manage equipment procurement and lifecycle — process requests, configure specs, source vendors, arrange delivery, maintain the asset registry
Administer company accounts with data centers and hosting providers, ordering nodes and tracking configurations, renewals, and unused capacity
Maintain a full inventory of rented infrastructure and subscriptions — provider, account, legal entity, expiration date, and cost
Source and evaluate new infrastructure providers, negotiate pricing and terms, and maintain a pool of backup providers
Manage provider-side risk — select reliable providers, handle abuse complaints, monitor and rotate IP reputation and IP pools, keep migration plans ready
Handle account setup and payments — choose the right legal entity per provider with finance and legal, complete KYC, manage corporate cards and transfers, resolve failed payments, collect closing documents
Track infrastructure and service spend against budget and identify savings opportunities
Maintain internal documentation and playbooks for access management, capacity ordering, and payments

Requirements

3+ years of experience in system administration or IT operations, ideally with distributed remote teams
Hands-on experience administering Google Workspace or Microsoft 365 at organizational level including full-scale migrations
Solid understanding of networking and hosting fundamentals — IP addressing, subnets, DNS, VPN, basic routing
Proven experience working directly with infrastructure providers — orders, usage tracking, tickets, negotiating terms
Ability to build and maintain clear auditable records — access registries, asset inventories, infrastructure logs
Experience running or tightening access-control processes — onboarding, offboarding, permission reviews reducing security risk
Comfort managing multiple vendor relationships and contracts without losing track of renewals or costs
Familiarity with using AI or automation tools to streamline repetitive IT operations work
Strong cross-functional communication skills with finance, legal, and engineering teams
Experience thriving in a fast-paced, high-autonomy environment owning problems end to end rather than waiting for direction
Comfort navigating multiple legal entities and jurisdictions when structuring provider accounts and payments
Upper-Intermediate (B2) English or higher, written and spoken, for daily work with international vendors and teammates

Conditions

Freedom to work remotely from any location within GMT+1–GMT+5
Build personal AI agents using premium infrastructure
Internal R&D opportunities
Paid time off and sick leave
Direct impact on a large-scale global B2C product
Hardware upon completion of probation
Full-time employment

Similar jobs

Similar in meaning, not just matching keywords

This device does not meet the site requirements

What may not work

IT Operations Manager

Job summary

Worth knowing

Description

Responsibilities

Requirements

Conditions

Similar jobs

Job summary

Similar jobs

IT Operations Manager

Job summaryAnalysis and summary of the descriptionGood [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--warning); } .dark [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--warning); } 65

Job summary

Worth knowing

Description

Responsibilities

Requirements

Conditions

Similar jobs

Job summaryAnalysis and summary of the descriptionGood [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--warning); } .dark [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--warning); } 65

Job summary

Similar jobs