Lead Fraud & Aml Ops

October 11, 2026

Hybrid

Lead

Paris

Indeed

May rule you out

Another language required
French

Worth knowing

English is required

Description

A fast-growing French fintech is hiring a Lead Fraud & AML Ops to build its first-line transaction monitoring and fraud operations ahead of launching under its own payment licences from mid-2027. Reporting to the Head of FinCrime Operations, the role owns alert handling, fraud case management and scaling of the analyst team. This is a high-autonomy greenfield role with direct exposure to a strategic regulatory project and close collaboration with Product, Compliance and Risk.

Responsibilities

Own end-to-end first-line transaction monitoring and fraud operations for business customers
Ensure alert triage, investigations, customer outreach and escalations are completed per policies and agreed SLAs
Translate AML/CFT and fraud policies into operational procedures, decision trees and analyst playbooks
Provide evidence-based recommendations on alert quality and operational bottlenecks
Review complex or high-risk alerts within the first-line mandate
Oversee post-onboarding fraud cases and ensure complete auditable records for escalations and customer complaints
Handle law-enforcement requests with complete, auditable records
Implement the QA and reporting framework and monitor operational and risk indicators
Support Compliance during controls testing, audits and regulatory reviews
Recruit, onboard and lead the transaction monitoring and fraud analyst team
Establish the team's performance and capacity framework covering SLAs, productivity, quality, backlogs and false-positive rates
Partner with Product and Tech to test and improve transaction-monitoring, fraud and back-office workflows
Prioritise automation while identifying the controls and decisions that should remain manual
Deliver approved operating procedures, analyst playbooks and escalation rules before go-live
Establish a capacity and hiring plan based on observed alert volumes and handling times
Validate alert queues, evidence collection, account measures and second-line handovers before launch
Have first-line monitoring operational for new customers by go-live with trained coverage and documented QA controls

Requirements

Significant experience in transaction monitoring, fraud or financial-crime operations in a regulated financial-services environment
Ownership of operational performance and complex case decisions
Proven experience leading and developing an operational team responsible for alert queues or investigations
Player-coach approach combining effective coaching with hands-on support
Strong understanding of first-line alert handling: triage, investigation, typology and escalation
Understanding of the difference between a fraud case and an AML case
Good working knowledge of French and European AML/CFT expectations including ACPR and TRACFIN requirements
Experience translating policy into SOPs, decision trees and analyst guidance
Experience working with Product or Tech on workflow or tooling changes
Sound judgement on what to automate, what to sample and what to escalate
Ability to use operational metrics to manage quality, backlogs and capacity
Ability to make structured, well-documented decisions under pressure and communicate complex cases clearly
Comfort building operations in a greenfield environment where volumes are uncertain and tooling is evolving
Advantage: exposure to ACPR expectations, a licensing programme, a BaaS migration or law-enforcement requests
Fluent French and English are mandatory

Conditions

High-autonomy role with direct exposure to a strategic regulatory project
Close collaboration with Product, Compliance and Risk
Regular on-site presence in Paris is expected, partial remote is possible, not a fully remote role
Based in France with a strong preference for Paris
Health insurance via Alan Blue and Alan Mind
Meal tickets via Swile
Between 6 and 12 additional RTT days on top of five weeks of paid leave
Monthly budget for working from home or from a coworking space
An envelope of BSPCE equity
Access to 8000 gyms across France and over 300 wellness activities via Gymlib
A Mac is provided
Company events including Tech Days every three months and an annual seminar

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