QA Lead / Test Sme (Salesforce & Test Transformation)

October 7, 2026

Hybrid

Lead

London

Indeed

Worth knowing

Mandatory office attendance
3 days per week

Description

An experienced QA Lead / Test SME is sought to establish an independent, risk-based test capability as a leading UK wealth manager migrates its CRM from a legacy platform onto Salesforce. The role modernises delivery across the client portal, mobile apps and internal platforms. This is a hands-on change leadership role with an early start ahead of the Salesforce build, covering QA baselining, operating model design and independent test strategy.

Responsibilities

Baseline the current QA position: release backlog, regression coverage, test environments and defect data
Establish the first core metrics, including defect leakage, test turnaround and release readiness
Define and embed the QA operating model and test strategy: roles, quality gates across the SDLC, SLAs, release triage, and a risk-based approach prioritised around critical client journeys
Own the Salesforce test strategy across SIT, UAT, data migration, non-functional and regression testing, providing independent assurance of the implementation partner's delivery
Provide an independent, cost-justified recommendation on Salesforce test tooling (e.g. Copado, Provar, Tricentis), and on how it integrates with the existing stack
Establish the test environment and test data strategy, including Salesforce sandbox management
Modernise regression automation (BDD, cloud execution, CI integration) to cut regression cycles from days to hours
Manage quality through Salesforce's release cycle: the three platform releases a year, and regression across customisations
Lead QA day to day across squads, coordinating UAT with product managers and managing defects through to resolution
Build the business case and ROI for the target test operating model, and present options and trade-offs clearly to the CTO and senior finance stakeholders
Build the test team's capability in risk-based and automated testing, and embed quality in Agile delivery (three amigos, shift-left testing)
Evaluate AI-assisted test generation where it tangibly improves speed and coverage

Requirements

Demonstrable experience leading testing across at least two full-lifecycle Salesforce implementations in wealth management or another regulated financial-services environment
Proven ownership of SIT, UAT and data migration testing alongside a systems integrator, including migration from a legacy CRM
Track record of building or resetting a QA function: test strategy, operating model, quality gates, metrics, environments and release process
Hands-on with Salesforce test automation (Copado, Provar, Tricentis or similar), plus web, API and mobile automation (Cucumber/BDD, cloud device grids, Jira/Xray, CI pipelines)
Strong grasp of risk-based testing, balancing delivery speed, client experience and risk
Good understanding of operational risk, information security and data protection in a regulated environment
Confident communicating technical issues and business cases to C-level stakeholders

Conditions

Initial 6-month contract, with likelihood to extend
Future opportunity to move into a permanent role
Hybrid working: 3 days per week in the client's London office
Salary: up to £110k

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