Senior Business Analyst (She/ He/ They)

October 3, 2026

Hybrid

Senior

Warsaw

Worth knowing

Mandatory office attendance
English is required

Description

Capco is a global technology and management consulting firm driving digital transformation in financial services across banking, payments, capital markets, wealth and asset management. The Senior Business Analyst in the Business Consulting practice partners with clients and internal Go-to-Market teams to identify improvement opportunities and shape transformation initiatives. This is a client-facing role involving workshop facilitation, current-state process analysis, future-state solution definition and delivery roadmaps. The position is based in Poland with a hybrid format that may require working from the office in Warsaw

Responsibilities

Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities
Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals
Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques
Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation
Present findings, recommendations, and solution options confidently to business stakeholders and project teams
Partner with clients and internal Go-to-Market teams to identify business improvement opportunities and shape transformation initiatives
Define future-state solutions and develop delivery roadmaps that create measurable business value
Work independently while collaborating closely with consulting, technology, and delivery teams

Requirements

Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes
Strong business process analysis, process mapping, and requirements elicitation skills
Excellent workshop facilitation, stakeholder management, and communication skills with the ability to influence at all organisational levels
Experience translating business needs into clear functional requirements and supporting delivery teams throughout implementation
Experience working within Financial Services or other highly regulated industries
Knowledge of Agile delivery methodologies and business analysis frameworks
Experience supporting digital transformation or operating model change initiatives
Familiarity with BPMN, Visio, Jira, Confluence, or similar business analysis tools
Relevant certifications such as IIBA CBAP, CCBA, PMI-PBA, or Agile Business Analyst

Conditions

Contract of employment
Hybrid role that may require working from the office in Warsaw
Multiple employee benefits packages including MyBenefit Cafeteria, private medical care, and insurance
Access to a 3,000+ business courses platform
Ongoing learning opportunities to acquire new skills or deepen existing expertise
Flat, non-hierarchical structure enabling work with senior partners and directly with clients
Being part of the core squad focused on the growth of the Polish business unit

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