Associate Technical Analyst

November 3, 2026

Junior

London, United Kingdom

Description

Entry-level client-facing technical role focused on implementation and support of a flagship sell-side order management system across global teams. The role combines relationship management with investment banking and trading clients and hands-on technical design, working with developers to deliver custom solutions. Responsibilities span business requirements definition, onboarding of FIX connections, and end-to-end issue resolution. The employer operates in financial services with globally distributed engineering teams and an open-architecture product focus.

Responsibilities

Liaise with clients directly to define and understand business and workflow requirements
Build rapport with the client teams and stakeholders
Manage client expectations and clearly communicate timelines
Act as primary technical contact to allocated clients for new requirements, support and project deliverables
Formulate the business and workflow requirements into technical solutions
Use technical design and development skills to resolve complex problems across many different platforms
Identify technical dependencies and recommend appropriate solutions
Work alongside developers throughout the firm to design, build, test and deploy custom solutions
On-board client and broker connections to the FlexLINK FIX network
Implement and test new FX liquidity providers onto the liquidity aggregation engine
Work with teams across the firm to continually improve the product and drive future innovation
Provide support to clients globally and advise on questions and queries
Take ownership of issues from start to finish
Proactively drive issue investigation to resolution, involving other parties and escalating where needed
Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions

Requirements

2:1 Bachelor’s degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics, etc.)
Excellent analytical and problem-solving skills
Ability to communicate confidently and concisely to both business and technical clients and colleagues
Ability to work under pressure while remaining calm and composed
Desire to learn both the business and technical aspects of the financial capital markets
Prior experience in Financial Software or Trading environment
Fluency in another European languages