Business Systems Analyst

November 7, 2026

Hybrid

Junior

London, United Kingdom

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Mandatory office attendance
2 days per week

Description

A Business Systems Analyst role driving efficiency across Sales, Customer Support, Marketing and Finance by optimising internal processes and the connected ecosystem. The position spans the full SDLC: partnering with cross-functional stakeholders, scoping scalable solutions and implementing them directly in Salesforce. Day-to-day work mixes system administration, integrations with HubSpot and GetAccept, reporting dashboards and systematic debugging of system, AI and process issues.

Responsibilities

Flexibly balance business-as-usual system admin tasks alongside execution of long-term strategic projects
Partner directly with cross-functional stakeholders to gather requirements and translate them into clear documented technical specifications
Own administration, configuration, and day-to-day support of core enablement tools and integrations including GetAccept, Vonage, and HubSpot
Map, manage and continuously improve the operational processes underlying sales cycles
Utilise Salesforce reporting, Data Loader, and Import Wizard to maintain an accurate database and build dashboards and reports for end-users and executives
Proactively spot, triage, and systematically debug new system, AI, or process issues as they arise

Requirements

Hands-on experience in Salesforce configuration and advanced declarative automation
Understanding of best-practice configuration to prevent over-customization
Working familiarity of modern Salesforce AI capabilities for identifying automation opportunities
Experience partnering with business stakeholders to map business processes and translate pain points into scalable solutions
Literacy in integration logic, data sync behaviors, and APIs such as Salesforce with HubSpot
Systematic approach to debugging, documentation, and testing with strict adherence to change management processes

Conditions

Two days per week in office and three days working remotely from London or Sheffield
25 days holiday plus UK bank holidays, accruing up to 32 days per holiday year
Three months of fully-paid time off to look after new arrivals
Bi-weekly coaching to support mental health and well-being
Annual development fund to support personal and professional development goals
Full-time employment