Business Systems Analyst

October 23, 2026

Middle

London, United Kingdom

Description

R&D Partners is looking for a Business Systems Analyst to optimise business-critical platforms such as NetSuite, MasterControl and Veeva in a fast-growing life sciences organisation. The role bridges business functions and IT, working with stakeholders in Finance, Quality, Clinical Operations and Supply Chain to gather requirements and design solutions. The work sits in a highly regulated environment where compliance, validation and audit readiness are central. The position is full-time and based in London, United Kingdom.

Responsibilities

Partner with business stakeholders to understand processes, pain points and requirements across Finance
Translate business requirements into functional specifications and system enhancements
Support the evaluation and implementation of new features, workflows and modules within NetSuite
Coordinate and manage Change Control processes within MasterControl, ensuring compliance with Quality and IT governance
Facilitate workshops, walkthroughs and user acceptance testing to validate system changes
Provide guidance, training and documentation to end-users to drive adoption and effective use of systems
Develop and maintain reports, dashboards and data insights to support decision-making
Act as liaison between users and external vendors or consultants when required
Promote continuous improvement by identifying opportunities to streamline business processes through system functionality
Support audits and inspections by ensuring system processes meet compliance and documentation standards
Perform day-to-day general administration of assigned systems, including user onboarding, access management and routine support activities

Requirements

Proven experience as a Business Systems Analyst or similar role with exposure to ERP, QMS and/or Clinical systems
Strong knowledge of NetSuite finance
Familiarity with MasterControl Quality Management System and/or Veeva Vault QMS, RIM or Clinical
Experience working in regulated industries such as biotech, pharma or medical devices
Strong analytical and problem-solving skills with the ability to document and communicate requirements effectively
Comfortable facilitating workshops and liaising with stakeholders across multiple business functions
Experience with Change Control, validation and compliance processes in a regulated environment
Knowledge of multi-subsidiary and multi-currency environments is advantageous
Excellent communication skills with a focus on stakeholder engagement and cross-functional collaboration
Right to work in this location is required to be considered for the role