Delivery Manager H/F

October 9, 2026

Office

Lead

Puteaux, France

May rule you out

Office-only work

Description

Delivery management of local IT support services for a strategic client, based at the La Défense site in Puteaux, France. The scope covers overall management of the proximity technician activity spread across four client sites in France, roughly 40 technicians and 4 team leads. The role combines service delivery monitoring, contractual SLA compliance and governance of the service through technical committees, problem management, CAB and steering committees. The employer is a French digital services company working on digital workplace, infrastructure and cloud, cybersecurity, data and AI, with a focus on sustainable IT.

Responsibilities

Manage the overall activity of proximity technicians distributed across the client's 4 sites in France
Monitor and coordinate all services delivered on the assigned modules
Ensure services are delivered in line with defined processes and contractual service levels
Guarantee the satisfaction of users and end clients within the assigned service scope
Produce and track management indicators for the assigned scope
Organize and lead the technical monitoring committees for the service scope
Plan and coordinate all stakeholders and activities needed for their smooth running
Write up the minutes of the committees
Take part in Problem Management Committees and in the CABs of the assigned scope
Participate in steering committees on request

Requirements

Higher education degree in IT, project management or an equivalent field
Significant experience (minimum 10 years) in IT project management, ideally in an industrial or services environment
Command of Agile and/or classic project management methods
Excellent communication, leadership and team management skills
Ability to handle several projects simultaneously and work under pressure

Conditions

Position based at the La Défense site in Puteaux, France
Regular travel to 4 client sites for periodic visits or specific activity needs
Profit-sharing and company savings schemes, as well as employee share ownership
Internal mobility and numerous development opportunities
Exceptional leave for a sick child or endometriosis, disability policy and professional equality agreement
Paternity and maternity leave covered at 100%

Similar jobs

Similar in meaning, not just matching keywords

This device does not meet the site requirements

What may not work

Delivery Manager H/F

Job summary

May rule you out

Description

Responsibilities

Requirements

Conditions

Similar jobs

Job summary

Similar jobs

Delivery Manager H/F

Job summaryAnalysis and summary of the descriptionGood [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--success); } .dark [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--success); } 70

Job summary

May rule you out

Description

Responsibilities

Requirements

Conditions

Similar jobs

Job summaryAnalysis and summary of the descriptionGood [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--success); } .dark [data-chart=chart-_R_39f1binpfiv6abqaqlb_] { --color-score: var(--success); } 70

Job summary

Similar jobs