Process Analyst

October 20, 2026

Hybrid

Middle

London

Indeed

Also worth knowing

Mandatory office attendance
2 days per week
Fixed-term contract

Description

A children's hospital charity is looking for a Process Analyst to help understand, map and improve how data moves between its systems, including Salesforce, Snowflake and Marketing Cloud. This is a hands-on, data-focused role: you take a detailed look at the systems, identify gaps and inefficiencies, and help establish clearer, more reliable data processes alongside Data Management, Data Engineering and Technology teams. The position is offered as a 12 month fixed term contract with hybrid working.

Responsibilities

Map and document end-to-end data flows across Salesforce, Snowflake, Marketing Cloud and other connected platforms
Analyse how data is captured, transferred, transformed and used, identifying gaps, duplication and inconsistencies
Work with Data Engineering and technical teams to understand integrations, data structures and system dependencies
Investigate the root causes of data quality and process issues, recommending practical sustainable solutions
Establish clear data definitions, business rules and governance for data matching, deduplication, consent and ownership
Challenge existing processes and system configurations driven by business and data needs rather than technology alone
Produce detailed data flow diagrams, process maps, technical requirements and documentation to support system improvements
Work collaboratively across teams to support implementation and testing of improved data processes and integrations

Requirements

Strong experience in process analysis, particularly mapping complex data flows, system interactions and data-related business processes
Experience working across multiple integrated data systems, with an understanding of how data moves and is transformed between platforms
Experience working with data warehouses and mapping data flows between multiple systems would be particularly valuable
Good understanding of data management, data quality, governance, data lineage and business rules
Experience identifying root causes of data issues and developing sustainable process improvements
Strong analytical and problem-solving skills, with the ability to interpret complex technical information
Excellent stakeholder management skills, working closely with Data Engineering, Technology and business teams
Strong documentation and process-mapping skills to translate complex data flows into clear requirements
A proactive and curious approach, with the confidence to challenge assumptions and drive improvements
Experience with Salesforce, Snowflake or Marketing Cloud would be advantageous

Conditions

Hybrid working with a minimum of 2 days per week in the office
12 month fixed term contract
30 days annual leave plus bank holidays
A flexible approach to working arrangements
Access to an enhanced pension scheme and life assurance
Access to health and wellbeing schemes including the employee assistance programme