Product Designer

October 17, 2026

Hybrid

Senior

London

Description

Digital Product Designer role shaping the website and app experience for a retail ecommerce brand. You will lead design work independently from the customer problem through delivery and iteration, collaborating with product, engineering, insight and creative teams. The work spans product discovery, editorial experiences, research, experiments and design systems

Responsibilities

Shape the website and app experience so customers discover, explore and shop with ease
Work across multiple workstreams from product discovery and editorial experiences to purchase moments
Lead design work independently from understanding a customer problem through to delivery and iteration
Bring colleagues into the process and balance customer needs with commercial goals
Challenge existing ways of working, test new ideas and improve the customer experience

Requirements

Experience leading digital product design projects independently from problem definition to delivery and iteration
Strong interaction and visual design skills across journeys, prototypes and polished mobile, desktop and app interfaces
Experience choosing and conducting research including customer interviews, usability testing and competitor benchmarking
Confidence combining customer insight, behavioural analytics and business context to explain design decisions
Experience designing experiments, interpreting results and improving experiences after launch
Ability to collaborate with product, engineering and other stakeholders to deliver feasible, accessible solutions
Experience using AI tools to support design work such as exploring ideas, synthesising research and prototyping
Experience using and contributing to design systems, including reusable patterns and accessibility guidance
Experience as a Product Designer or UX/UI Designer on consumer ecommerce journeys, ideally retail across web and app
Track record of leading projects independently from a customer or business problem to a launched experience
Experience working across the shopping journey such as discovery, product evaluation and purchase
Experience working in a cross-functional team with product, engineering, research, optimisation and commercial colleagues
A portfolio clearly showing your role, collaboration, decisions and the impact of the finished work
Strong visual and interaction design skills with attention to content, accessibility and implementation detail
Able to choose proportionate research and design methods and make decisions with incomplete information
Comfortable using qualitative and quantitative evidence to assess whether a solution improved the experience
Curious about customers, independent in making progress, open to critique and collaborative

Conditions

Up to 50% employee discount and access to regular Sample Sales
25 days holiday rising to 28 with length of service
Opportunity to buy up to 5 additional days of holiday
Enrolment in Group Personal Pension schemes upon joining
Discretionary bonus scheme in addition to competitive salaries
Access to Wagestream money management app supporting financial wellbeing
Structured support from the in-house Learning and Development Hub
Salary Sacrifice scheme for electric vehicles depending on grade and eligibility
Private Healthcare based on contract duration and Life Assurance
Tenants Membership at White City House at a discounted rate
Option to work from home on Mondays and Fridays
Volunteer Day with a charity of your choice
Great location close to transport links and Westfield shopping centre with restaurants, bars and cinema
Full-time employment