Product Manager CRM (H/F)

October 26, 2026

Senior

Paris, France

Indeed

Keep in mind

Original vacancy is in French
You will likely need French for the job. The employer can confirm

Also worth knowing

English is required

Description

Freelance Product Manager role within a strategic client programme aimed at converging the group's CRMs onto a single platform deployed internationally. The PM owns the product vision and CRM roadmap, harmonises business processes across entities and aligns business, product and IT stakeholders. Coordination of more than 10 Product Owners and a strong focus on performance, user adoption and ROI define the scope. The assignment is based in Paris.

Gender markers in the title: (H/F)

In accordance with European anti-discrimination legislation, this job is open to all candidates

Hmale

Ffemale

Responsibilities

Define the product vision and the CRM roadmap
Gather requirements from the different entities and harmonise business processes
Coordinate more than 10 Product Owners and guarantee overall functional consistency
Ensure alignment between business, product and IT teams
Drive performance, user adoption and ROI of the programme

Requirements

Confirmed experience in Product Management and on CRM projects
Experience with IT transformation, CRM convergence or multi-entity environments
Mastery of product discovery, cross-functional coordination and business process harmonisation
Professional working level of English
Experience in call center, retail or customer relationship domains as an advantage
Familiarity with Agile at scale (SAFe) as an advantage