Senior Business Analyst (H/F)

October 26, 2026

Hybrid

Senior

Nanterre, France

Indeed

Keep in mind

Original vacancy is in French
You will likely need French for the job. The employer can confirm

Description

A life and health insurance company is hiring a Senior Business Analyst to act as the central interface between the users of its sales support tools, the technical delivery teams and the business stakeholders. The role requires a global view of those tools so that developments answer client needs within time and budget constraints, and covers User Stories, acceptance testing strategy, incident qualification and business change impact studies. The position sits in a large insurance group with five distribution networks, works in an Agile setup with Jira, Confluence and ServiceNow, and combines partial remote work with production release weekends.

Gender markers in the title: (H/F)

In accordance with European anti-discrimination legislation, this job is open to all candidates

Hmale

Ffemale

Responsibilities

Act as the central interface between users of the sales support tools, technical delivery teams and business stakeholders
Keep a global view of the sales support tools so that developments meet client needs within time and budget constraints
Validate or write User Stories together with the business owners such as offer, distribution, operations and compliance
Define the acceptance testing strategy for assigned topics, including environment sampling needs
Support users in taking up and using digital tools and services
Analyse and qualify the incidents reported by users
Study the impacts of business changes in line with the transversal tools such as Opal, P@ge, REFM, Habil'Vie and DTRH
Prepare the materials for the network operational committees and lead these meetings
Contribute to the presentations sent to the networks at every release
Take part in bandwidth tests during the production release weekends

Requirements

Confirmed experience as a Business Analyst on distribution or life-insurance product management tools
Solid MOA experience in functional design, either SFG/SFD in a V-cycle or preferably Agile methodology with its rituals
Proven knowledge of individual life insurance (savings, retirement, protection) and the related management processes: underwriting, administration and benefits
Very good command of Agile methodology, with agile or Scrum Master certification as a plus
Proficiency with ticketing tools such as Jira and Confluence as well as ServiceNow
Good knowledge of the digital ecosystem across IT, data, marketing and compliance topics
Ability to define, study and explain complex sets of interactions within an ecosystem
Ability to analyse processes in order to improve them and link them together
Workshop facilitation and change management techniques in varied environments: business, users and IT
Master's degree (Bac+5) and 6 to 10 years of professional experience
Experience in project management would be strongly appreciated