Senior Business Analyst

October 19, 2026

Senior

Lisboa, Portugal

Indeed

Description

Full-time permanent Senior Business Analyst position focused on driving business value through analysis of complex needs, functional solution design and delivery support. The role spans business analysis, delivery and QA, functional expertise, operational excellence and stakeholder management across multiple products and systems. It combines analytical capabilities, functional expertise and delivery leadership to support business transformation and continuous improvement.

Responsibilities

Lead the analysis of complex business problems, opportunities and requirements
Facilitate workshops, interviews and discovery sessions with business and technical stakeholders
Translate business needs into clear functional requirements, user stories, business rules and acceptance criteria
Analyse processes, workflows, data and operational impacts to identify optimisation opportunities
Ensure end-to-end traceability between business objectives, requirements, solutions and delivered outcomes
Support backlog management, prioritisation and delivery planning activities
Define and review test scenarios and functional validation approaches
Lead business validation efforts during SIT, UAT and release activities
Analyse defects, assess impacts and support remediation activities
Contribute to release readiness and post-deployment stabilisation
Act as a recognised functional expert within assigned products and business capabilities
Provide guidance on business rules, product configuration, documents and integrations
Validate solution designs and ensure consistency with business objectives and operating models
Support cross-system and end-to-end impact assessments
Support business and operational teams with complex functional issues and production incidents
Perform root-cause analysis and coordinate resolution activities across teams
Identify recurring issues and contribute to continuous improvement initiatives
Help maintain operational effectiveness and service continuity
Build trusted relationships with Business, Product, Operations, Technology and Delivery teams
Facilitate discussions and decision-making across multiple stakeholders
Manage competing priorities, clarify expectations and resolve ambiguities
Coordinate activities across teams, countries and business domains where required
Support business readiness and change adoption activities
Contribute to training, knowledge-sharing and documentation initiatives
Mentor and coach Business Analysts and Subject Matter Experts
Promote knowledge transfer and capability growth across the organisation
Lead business analysis activities across large or complex initiatives
Support planning, prioritisation, governance, risk and dependency management activities
Contribute to Business Analysis standards, methodologies and best practices
Identify opportunities for business, operational and delivery improvements
Support strategic initiatives and cross-functional transformation programmes