Senior Business Analyst

October 8, 2026

Remote (within country)

Senior

Warsaw, Poland

Description

Poczta Polska S.A. is looking for a Senior Business Analyst to develop its digital channels: the mobile app, Client Portal, eShop, eCurrency exchange and web services. The role covers end-to-end business analysis — from collecting and detailing requirements through process modeling to implementation and testing of new features. The position is offered on an employment contract with the option to work from anywhere in Poland.

Responsibilities

Collecting, analyzing and detailing business requirements for digital solutions
Conducting business analysis related to the development of the mobile app, Client Portal, eShop, eCurrency exchange and web services
Identifying user needs and recommending new features that support the development of digital services
Preparing analytical documentation, business and functional requirements and specifications for new solutions
Modeling business processes and designing changes in information systems
Preparing BPMN and UML diagrams and other analytical artifacts
Collaborating with business owners, experts, architects, development teams and partners from the Poczta Polska Group
Participating in the design, rollout and testing of new features, including verifying that solutions meet requirements

Requirements

At least 3 years of experience as a business analyst or system analyst
Experience in conducting business analysis for IT systems and digital products
Practical use of UML and BPMN tools and notations
Ability to prepare business and functional requirements, process descriptions and test scenarios
Ability to run business analysis independently from identifying the need to rolling out the solution
Ability to translate business needs into requirements for IT teams and collaborate effectively at the business-technology interface
Knowledge of business process modeling methods and basic system integration and API topics
Hands-on use of tools such as Enterprise Architect, Jira, Confluence and the Microsoft 365 suite
Focus on digital channel development, initiating improvements and running multiple initiatives in parallel
Experience in projects related to mobile applications (nice to have)
Experience in projects on building and developing self-service portals for clients (nice to have)
Experience in developing digital sales channels for services and products (nice to have)
Knowledge of the e-commerce area (nice to have)
Experience working with teams developing digital products (nice to have)
Knowledge of API testing tools such as Postman (nice to have)

Conditions

Employment contract (umowa o pracę)
Option to work from any place in the country

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