Senior Product Designer

November 5, 2026

Remote (within country)

Senior

Madrid, Spain

Description

The company behind an open-source observability platform is hiring a Senior Product Designer for the Knowledge Graph, the context layer powering the entity graph, entity catalog and RCA workbench. You will design experiences that help engineers, SREs and their agents understand how systems connect and resolve incidents faster. The role sits within a Product Design organization of 25+ designers, researchers and design leaders in a fully remote R&D setup.

Responsibilities

Enable customers to easily understand and explore how their systems connect to each other
Show complex, constantly-changing information in clear, simple ways without overwhelming the user
Translate research and data into experiences that are easy to digest and break down complexity
Tailor the experience to different target audiences, covering multiple user perspectives
Work cross-functionally with peers and leaders in engineering, product management, technical writing and GTM
Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations
Document user needs and pain points, design directions, UX trade-offs and detailed designs for features
Execute quantitative and qualitative research with researchers, collaborators, customers and the user community
Coach and mentor other designers and contribute to internal team initiatives

Requirements

7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools for developers or other highly technical users
A portfolio of effective designs for complex products delivered in a fast-paced environment
Experience running qualitative research in complex fields, building empathy with users and their needs and pain points
Ability to make design decisions balancing business goals, product priorities, customer feedback, research insights and technical considerations
Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products
Attention to detail and willingness to learn about a complex, very technical product space
Experience working in a fully-remote, fast-paced environment where you share openly, default to transparency and embrace autonomy
Experience designing complex, data-dense interfaces with a focus on clarity
Ability to rapidly gain understanding of a technical domain and its customer needs and user workflows
Domain knowledge or experience related to observability, cloud infrastructure and/or database monitoring
Experience helping design teams, especially at engineering-led companies, level up their practice and collaboration

Conditions

Fully remote position based in Spain
Global annual leave policy of 30 days per annum
In-person onboarding with fellow new team members
All roles include Restricted Stock Units (RSUs)
Full-time employment

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