Senior Product Operations Lead & Program Manager

November 6, 2026

Remote

Senior

Description

A senior product operations and program management role within a content experience innovation team focused on how members discover and engage with new content types such as live events, podcasts, creator content and games discovery. The hire owns the product operations backbone — ways of working, operating rhythms, portfolio visibility and scalable tooling — while flexing into program management for critical innovation programs. Work spans TV, mobile, tablet and web surfaces at the intersection of Product, Tech, Content and Production.

Responsibilities

Define, document and maintain ways of working and standards that keep product development running smoothly
Run core operating cadences including planning, OKRs and QBRs with decision-ready readouts for leadership
Own portfolio-level operations: intake, prioritization, roadmap and launch calendar
Drive stakeholder communication and alignment while maintaining a single trusted source of truth
Design and build scalable systems, workflows and tooling that reduce manual effort using AI and automation
Identify operational opportunity areas across the product development lifecycle and drive improvements
Partner with New Content Exploration and various Product and Tech teams on innovation initiatives
Lead complex programs that cut across product areas while managing high degrees of change
Partner with senior leadership to shape the business vision of transformation efforts

Requirements

10+ years of Product Operations, Product or Program Management, Business Operations or related experience in a product-driven organization
Track record of designing and scaling operational processes, rhythms and systems in fast-moving ambiguous environments with high degree of autonomy
Fluency with operating cadences such as planning, OKRs and QBRs, turning messy inputs into decision-ready outputs
Strong attention to detail with ability to connect projects and programs to company and team goals
Demonstrated ability to build tooling and workflows including practical use of AI and automation
Sharp eye for operational opportunity areas across the product development lifecycle
Strong cross-functional partnering skills across Product, Engineering, TPM, Design and non-technical teams
Fluency with product/ops tooling such as Jira and Airtable
Outstanding written and verbal communication including clear updates for leadership
Content discovery, merchandising performance management or recommendation systems domain experience preferred

Conditions

Comprehensive benefits including health plans, mental health support and 401(k) retirement plan with employer match
Stock option program with annual choice of compensation split between salary and stock options
Flexible time off for full-time salaried employees
Work format listed as remote