Software Tester

November 6, 2026

Hybrid

Middle

Milano, Italy

Indeed

Keep in mind

Original vacancy is in Italian
You will likely need Italian for the job. The employer can confirm

Also worth knowing

English is required
B2 level

Description

A consolidated group designing and integrating digital solutions and regulated platforms for banks, financial intermediaries and companies, supporting over 800 clients with BPO, document management, EDI, e-invoicing and cyber security. The Operation team is hiring a Software Tester – Analista. The role covers functional, regression and UAT testing, first-level analysis of reported issues, data verification and direct client communication via email.

Responsibilities

Execute functional, regression and user acceptance tests (UAT)
Prepare test cases and scenarios based on requirements
Manage client communications, mostly via email: collect reported issues, request clarifications and update the client on request status
Perform first-level (front-end) analysis of reported issues: reproduce the problem, tell whether it is a usage error, a configuration problem or a real anomaly, and gather evidence such as screenshots, steps, involved data and error messages
Pass verified anomalies to the Development team with a clear, complete and reproducible description, and follow them through to closure
Verify data correctness, including via database queries and Excel extractions
Write reports on test progress and issue status

Requirements

Diploma or degree in computer science or economics
Good knowledge of Excel, including formulas, advanced filters, tables, conditional formatting and data comparison and reconciliation tools
Good familiarity with applications and web platforms and ability to spot anomalous behavior
Analytical and problem-solving skills with aptitude for identifying the causes of issues
Excellent interpersonal skills and customer orientation
Good communication skills, especially in written communication, with attention to clarity, correctness and tone even in delicate situations
Ability to document activities and issues precisely and in a structured way
Precision, attention to detail and a methodical approach
Organizational skills and ability to manage priorities
Critical thinking, patience and diplomacy in handling reports
Good knowledge of English, written and spoken (level B2 or higher)
Confidentiality and care in handling information and data
Minimum 2 years of experience in the role
Experience in banking, financial or insurance sector
Previous experience in application support, help desk, customer assistance or software testing roles
Knowledge of SQL, even at a basic level (SELECT, WHERE, JOIN and aggregate functions)

Conditions

Continuous training and a company welfare plan
Hybrid work mode available
Full-time employment

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